Account Supervisor

Saratoga Springs, NY (On-site)

$95K/yr – $115K/yrSenior Level5+ years expFull time

Posted 4 months ago

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Job Summary

Own client relationships and drive project delivery for MPATHIK healthcare programs.

  • Own client relationships and act as day-to-day contact to ensure timely updates.
  • Must-have: 5+ years in Advertising or Interactive/Professional Services with project planning.
  • Standout: Cross-functional leadership across teams and vendors.

Job Description

Responsibilities

  • Manage MPATHIK Client relationships
  • Serves as a day-to-day point of contact for Clients to ensure timely communication and project updates
  • Builds and maintains positive, professional working relationships with Clients
  • Facilitates open communication to develop a trusting relationship with Clients to deliver the highest quality work
  • Supports efforts in identifying opportunities to expand business by recognizing client needs and sharing with Account Director
  • Travel to client as necessary to support relationship building and ensure smooth project execution
  • Facilitates Project Development and Execution
  • Manages day-to-day workflow across internal teams, partner vendors, Clients, and client MLR teams to ensure smooth project execution
  • Ensures project briefs are accurate, detailed, and approved by Clients, including clearly defined objectives and deliverable goals
  • Provides clear direction to internal teams and reviews deliverables to confirm alignment with project objectives and client expectations

Requirements

  • Bachelor’s degree or equivalent plus 5+ years of relevant industry experience in Advertising or Interactive/Professional Services.
  • Previous project management and project planning experience (2+ years)
  • Ability to collaborate closely with others in a team environment under tight deadlines
  • Outstanding communication skills
  • Outstanding organizational skills
  • Ability to follow and manage the creative workflow processes
  • Ability to manage projects through a diverse group of people and personalities
  • Detail-oriented
  • Ability to manage multiple projects to deadlines
  • Proficiency in Apple OSX and Windows platforms, including MS Outlook and MS Word
MPATHIK logo

MPATHIK

MPATHIK is a healthcare communications agency that collaborates with patients, medical experts, and advocacy organizations to help our clients introduce therapies that change the world.We listen deeper, we speak truthfully, and we market with heart.

Founded in 2024
11 employees (2 in marketing)

Headcount Trend

Current headcount: ~11

Marketing Team

Marketing Team Size
2 (18% of company)