Account Supervisor (Health)

Niagara Falls, NY (Hybrid)

$60K/yr – $140K/yrSenior Level5+ years expFull time

Posted 4 months ago

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Job Summary

Own and drive end-to-end client engagement and growth across multi-channel campaigns, leading integrated teams, shaping strategic direction, and ensuring execution of plans with proactive leadership and cross-functional collaboration.

  • Own cross-Agency integration across multi-channel programs and client engagements.
  • Build deep knowledge of the client’s business, leadership of strategic plans, and partner relationships.

Job Description

Responsibilities

  • Oversight and guidance on current work
  • Participate in client engagement plan development and execution
  • Drive execution and measurement of final plan, ensuring proactive leadership and MIP initiatives
  • Maintain expert knowledge of client’s business, category, and competition
  • Build and maintain client and partner relationships
  • Participate in key client meetings including VML presentations, client briefings, MRL reviews, strategy sessions, agency day, and cross agency partner meetings
  • Deliberately focus on development of direct reports, models desired work outputs and behaviors
  • Regularly inform Director, Client Engagement on business status, including escalation as needed
  • Effectively develop and disseminate strategic direction across internal cross-functional teams
  • Be comfortable working in and leading integrated agency relationships
  • Lead integration efforts across multi-channel engagements

Requirements

  • Proven experience in client engagement and account management.
  • Strong understanding of marketing principles and strategies.
  • Excellent communication, interpersonal, and leadership skills.
  • Ability to manage multiple projects and teams effectively.
  • Strategic thinking and problem-solving abilities.

Preferred

  • Five or more years of relevant client or agency experience within the pharma/health space working across HCP & DTC campaigns
  • Oncology experience a plus
  • Experience with marketing (traditional and/or digital) focusing on multi-channel campaign development and strategy
  • Previous experience working on a pharmaceutical or health account preferred
  • Familiarity navigating healthcare and client submission processes/platforms considered a plus
  • Familiarity with all facets of interactive campaign and macro strategy development

Benefits

  • Passionate, driven people | We champion a culture of people that do extraordinary work.
  • Consciously cultivated culture | We aim to embody the behaviors to build an inclusive community that is in it together, bringing both positivity and active listening into the workplace as we simultaneously strive to empower creative bravery.
  • Competitive benefits | What we offer full time hires ranges from the full spectrum of group health coverage options (medical, dental, vision) to a generous 401k match (100% dollar-for-dollar match, up to 5% of salary contribution), and a variety of paid time off offerings that reflect our investment in all aspects of your overall life balance and wellness.
  • Growth-minded opportunities | We aim to nurture a culture of real-time feedback, growth-oriented mindset, and plenty of training opportunities through VML and WPP, so you can continue to grow personally and professionally.
  • $60,000—$140,000 USD
VML HEALTH logo

VML HEALTH

VML is a leading creative company that combines brand experience, customer experience, and commerce, to create connected brands that drive growth. VML is celebrated for its innovative and award-winning work with blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Intel, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester WaveTM Reports, which name WPP a “Leader” in Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies. VML’s global network is powered by 28,000 talented people across 60-plus markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney. VML is a WPP agency (NYSE: WPP). For more information, please visit www.vml.com, and follow along on Instagram, LinkedIn, and X. #WeAreVML

652 employees (226 in marketing)

Traffic Signals

Monthly Visitors
279.9K
Traffic Source Mix
Search
42.8%
Direct
42.1%
Referral
8.4%
Social
5.5%
Paid
0.9%

Headcount Trend

Current headcount: ~652

Marketing Team

Marketing Team Size
121 (19% of company)
Median Career Experience
8.5 years
Median Tenure
3 years
Marketing Roles Posted (Last 30 Days)
2

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