Responsibilities

• Employee Engagement & Internal Communications Strategy: Help develop and execute employee engagement and internal communications programs that strengthen culture, improve employee experiences and support organizational change and business priorities.
• Change Management Communications: Support change communications initiatives that help employees understand, adopt and embrace organizational change.
• Research, Insights & Strategic Planning: Conduct communications research, analyze findings and help translate insights into recommendations that inform communications strategies and programs.
• Content Development & Communications Execution: Draft and manage a range of communications materials, partnering with senior team members to develop content that engages employees and supports business objectives.
• Client Management & Strategic Guidance: Serve as a trusted day-to-day client contact, helping manage project execution, providing recommendations and supporting successful delivery of client programs.
• Team Leadership & Collaboration: Support and mentor junior team members, helping ensure work is delivered thoughtfully, accurately and on time while supporting team success.

Requirements

• 5+ years of experience in communications, employee engagement, internal communications, change management or related fields within an agency or other fast-paced environment.
• Experience developing communications programs that support employee engagement, organizational change and business objectives.
• Experience translating business objectives into effective communications solutions.
• Strong writing, editing and presentation skills, with the ability to create compelling content for a variety of employee and leadership audiences.
• Strong project management skills with experience managing multiple workstreams, timelines and priorities.
• Experience conducting communications research and applying insights to program development.
• Understanding of internal communications channels, engagement platforms and employee listening tools.
• Experience managing client relationships and contributing to communications planning and business objectives.
• Strong presentation and communication skills with experience presenting to clients and internal stakeholders.
• Experience mentoring junior team members and contributing to a collaborative team environment.

Preferred

• Experience supporting large-scale organizational change initiatives.
• Familiarity with employee engagement and listening platforms such as Qualtrics, SocialChorus, Firstup or similar tools.
• Experience supporting executive and leadership communications programs.
• Experience working on integrated communications programs that span internal and external audiences.

Benefits

• Healthy, happy employees make Zeno better, so we have programs that support physical, mental and financial wellness. Our culture and benefits are designed to promote flexibility, celebrate diversity and support work/life balance. We offer a variety of medical, dental and vision insurance with prescription plans, as well as short and long-term disability. Our Be Kind to Your Mind program focuses on mental health, providing a paid subscription to Headspace and access to mental health providers and other services through a best-in-class employee assistance program. Employees are encouraged to bring their authentic self to Zeno and participate in our employee resource groups which build communities for sharing and support. And while we love our work, we believe in the restorative power of time off with generous vacation, paid holidays and self-care time. Employees are supported in their pursuit of financial wellness with a 401(k) plan, pretax flexible spending accounts, tuition assistance, life insurance and free access to a certified financial coach. And our unique ZenoFit program provides a monthly allowance to fund activities in your personal life that bring you joy and keep you healthy. These and other benefits are available to non-temporary employees in the US.