Account Supervisor, Brand

Chicago, IL (On-site)

$75K/yr – $95K/yrSenior Level5+ years expFull time

Posted 2 days ago

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Job Summary

Lead day-to-day client contact and program management while shaping brand storytelling, developing media and influencer programs, and delivering integrated campaigns with a focus on client growth and team mentorship.

  • Own client relationships and project delivery across multiple workstreams
  • Develop communications strategies, messaging and content
  • Coordinate cross-functional teams to execute integrated campaigns and events

Job Description

Responsibilities

  • Client Leadership & Program Management: Serve as a trusted day-to-day client contact, managing projects, communications programs and integrated workstreams while ensuring high-quality execution and strong client service.
  • Brand Communications & Storytelling: Contribute to the development of communications strategies, messaging and content that help brands engage audiences and achieve business objectives.
  • Media Relations & Influencer Engagement: Develop and execute media and influencer outreach programs, building relationships that drive awareness, engagement and measurable results.
  • Integrated Campaign Execution: Partner with internal teams and external stakeholders to deliver integrated campaigns, events and communications initiatives that align with client goals.
  • Business Growth & Industry Engagement: Identify opportunities to introduce clients to new capabilities, contribute to business growth and stay connected to industry trends and professional networks.
  • Team Leadership & Collaboration: Support and mentor junior team members while contributing to a collaborative environment where people can learn, grow and do their best work.
  • Operational Excellence: Help manage account budgets, timelines, resources and project deliverables while ensuring quality, efficiency and accountability.

Requirements

  • 5+ years of experience in public relations, communications, brand marketing or related fields within an agency or other fast-paced environment.
  • Experience developing and executing communications programs that support business and brand objectives.
  • Strong understanding of media relations, influencer engagement and integrated communications strategies.
  • Experience planning and executing events, campaigns or brand activations.
  • Demonstrated ability to think strategically and creatively about client challenges and opportunities.
  • Strong writing, editing and presentation skills, with experience developing client-facing materials and recommendations.
  • Experience building strong client relationships and supporting communications programs.
  • Strong project management and organizational skills, with experience managing multiple priorities and stakeholders.
  • Experience managing budgets, timelines and account operations.
  • Proven success building relationships with media, influencers and industry partners.

Preferred

  • Experience working with consumer or lifestyle brands.
  • Experience contributing to integrated campaigns that span earned, owned, social or experiential channels.
  • Experience supporting business development or new business initiatives.

Benefits

  • Healthy, happy employees make Zeno better, so we have programs that support physical, mental and financial wellness. Our culture and benefits are designed to promote flexibility, celebrate diversity and support work/life balance. We offer a variety of medical, dental and vision insurance with prescription plans, as well as short and long-term disability. Our Be Kind to Your Mind program focuses on mental health, providing a paid subscription to Headspace and access to mental health providers and other services through a best-in-class employee assistance program. Employees are encouraged to bring their authentic self to Zeno and participate in our employee resource groups which build communities for sharing and support. And while we love our work, we believe in the restorative power of time off with generous vacation, paid holidays and self-care time. Employees are supported in their pursuit of financial wellness with a 401(k) plan, pretax flexible spending accounts, tuition assistance, life insurance and free access to a certified financial coach. And our unique ZenoFit program provides a monthly allowance to fund activities in your personal life that bring you joy and keep you healthy. These and other benefits are available to non-temporary employees in the US.
Zeno Group logo

Zeno Group

Zeno Group is the fiercely independent and global, integrated communications agency, born from PR. We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our purpose to champion the courageous to achieve something better for humankind, we push boundaries to achieve real business value and societal impact for clients. Winner of the industry’s most coveted awards including the 2023 PRWeek Purpose Agency of the Year, 2023 PRovoke Purpose-Driven Agency of the Year, 2022 PRWeek Global Agency of the Year, 2022 PRWeek U.S. Large Agency of the Year, 2022 PRovoke Best Large Agency to Work For in North America, 2021 PRovoke Global Creative Agency of the Year, 2021 PRovoke North American Agency of the Year, 2021 PRWeek Agency of the Year and a four-time winner of PRWeek’s Best Places to Work. Zeno has also been previously recognized by the Cannes Lions International Festival of Creativity. Zeno is a DJE Holdings Company.

Founded in 1998
New York, NY, US
899 employees (182 in marketing)

Traffic Signals

Monthly Visitors
34K
Traffic Source Mix
Search
42.7%
Direct
43.6%
Referral
8.4%
Social
3.8%
Paid
1.1%

Headcount Trend

Current headcount: ~910

Marketing Team

Marketing Team Size
140 (15% of company)
Median Career Experience
11 years
Median Tenure
4.8 years
Marketing Roles Posted (Last 30 Days)
25

Funding

Last Raise
Pre Seed, 3 years ago

Funding History

  • Oct 2022
    Pre Seed

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