Account Supervisor (AI Agency)

New York, USA (On-site)

$76K/yr – $110K/yrSenior Level5+ years expFull time

Posted 3 months ago

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Job Summary

Drive and own end-to-end digital marketing programs for pharma clients as an Account Supervisor, coordinating cross-functional teams and strong client relationships.

  • Must-have: 5–6 years in client service/digital pharma with digital strategy experience.
  • Standout: Cross-functional leadership and project ownership across multiple accounts.

Job Description

Responsibilities

  • Plan, execute, manage, and analyze clients' digital marketing campaigns.
  • Serve as primary client contact, building strong partner relationships and addressing day-to-day issues.
  • Collaborate with internal teams to manage projects, timelines, costs and deadlines.
  • Lead client strategic and tactical digital marketing efforts using web metrics and data with senior staff.
  • Create client presentations, campaign results, POVs and research findings.
  • Develop detailed campaign and project plans, owning the project from start to finish.
  • Provide status updates and financial forecasting, tracking budgets and objectives.

Requirements

  • Approximately 5 to 6 years of related industry experience: client service, digital advertising agency and pharmaceutical experience required; oncology, HCP and launch experience preferred
  • Strong expertise in marketing and advertising, with digital strategy, media and technology
  • Bachelor's degree or equivalent education plus professional experience
  • Experience with development processes for highly technical projects involving iPad, data feeds, CRM campaigns and/or complex portals
  • Previous experience with digital sales aid builds is highly desirable
  • Ability to approve copy, scope and deliverables before submitted to client
  • Strong command of agency offerings and expertise
  • Strong client relations skills with proven customer satisfaction
  • Proven ability to manage projects to successful and collaborative completion
  • Strong negotiation skills
  • Ability to intercept changes from multiple partner agencies and clients and triage appropriately
  • Strategic skill and strong business acumen
  • Sound analytical skills
  • Understanding of web development technologies and processes
  • Demonstrated ability to supervise and develop Account Administrator and Account Manager team members
  • Ability to oversee multiple projects and accounts simultaneously
  • Strong problem solving skills
  • Strong presentation and verbal and written communication skills
  • Excellent interpersonal skills
  • Periodic travel required

Preferred

  • Oncology, HCP and launch experience preferred

Benefits

  • EVERSANA is committed to providing competitive salaries and benefits for all employees.
  • More information about EVERSANA’s benefits package can be found at eversana.com/careers.

EVERSANA

3.5 Glassdoor

EVERSANA® is a leading independent provider of global services to the life sciences industry. The company’s integrated solutions are rooted in the patient experience and span all stages of the product life cycle to deliver long-term, sustainable value for patients, prescribers, channel partners and payers. The company serves more than 650 organizations, including innovative start-ups and established pharmaceutical companies, to advance life sciences solutions for a healthier world. To learn more about EVERSANA, visit eversana.com.

Founded in 2018
Chicago, Illinois, USA
4.7K employees (563 in marketing)
66% recommend to a friend
78% CEO approval

Traffic Signals

Monthly Visitors
48.6K
Monthly Google Ads Budget
$1.2K
Traffic Source Mix
Search
43.4%
Direct
46.8%
Referral
6.7%
Social
1.6%
Paid
1.4%

Headcount Trend

Current headcount: ~4.7K

Marketing Team

Marketing Team Size
396 (8% of company)
Median Career Experience
23.5 years
Median Tenure
5 years
Marketing Roles Posted (Last 30 Days)
28

Funding

Last Raise
Private Equity, 7 years ago

Funding History

  • Oct 2018
    Private Equity Round

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