Responsibilities

• Develop and maintain strong client relationships, serving as a trusted advisor and strategic partner.
• Lead the development and execution of integrated marketing & public relations campaigns, working closely with internal teams to ensure projects are delivered on time and within budget.
• Define project objectives, timelines, and budgets, and monitor progress to ensure successful project delivery.
• Provide strategic guidance to clients, identifying opportunities for growth and optimization.
• Actively participate in new business development efforts, including identifying leads, pitching and contributing to proposals.
• Mentor and provide guidance to direct reports and other team members.
• Stay informed about industry trends and best practices, sharing insights with clients and internal teams.
• Ensure client satisfaction and retention through exceptional service delivery and proactive communication.
• Prepare and review thoughtful client reports: monthly, quarterly and campaign recaps with attention to insights and strong analytical data.
• Take the lead in drafting SOWs and contracts for new projects or campaigns, ensuring that all terms and conditions are clearly defined and documented.

Requirements

• Bachelor's degree/certificate in Communications, Public Relations or other related specialties is preferred
• Minimum 5 years working experience in public relations (Agency experience is a must) working with fashion, beauty or lifestyle clients.
• Proven track record of success in managing client relationships and delivering strategic marketing campaigns.
• Strong leadership and communication skills, with the ability to inspire and motivate teams.
• Excellent project management skills, with the ability to manage multiple projects simultaneously.
• Strategic thinker with a creative mindset and problem-solving abilities.
• An understanding of the media landscape and past relationships with key editors & influencers is an asset, ideally in the aforementioned industries.
• Strong written and verbal communication skills in English, as this role involves direct client communication and content creation for English-speaking markets
• Proficiency with Mac systems, as well as Office software (Word, PowerPoint & Excel)
• Polished writing & presentation skills; both written & in person

Benefits

• Supportive Leadership: We foster a culture built on respect, collaboration, and creativity.
• Health & Wellness: Full benefits (medical, dental, vision) for full-time employees.
• Summer Fridays: Half-day Fridays every Friday
• Holiday Break: Paid company-wide closure during the December holiday season.
• Wellness Tools: Complimentary Calm app subscription and access to Perkopolis.
• Profit Sharing: Eligible employees can receive an annual bonus through our profit-sharing program, following a defined eligibility period
• Work from Anywhere: After one year, enjoy the freedom to work from anywhere.