Account Manager – Social Media Strategist

New York, USA (Remote)

Salary Not AvailableIntern/New GradPart time

Posted 5 months ago

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Job Summary

Lead social strategy for branded accounts, aligning client goals with TST's platform strategies and cross-team execution.

  • Own client rosters and strategic docs in collaboration with the Lead Social Strategist and The Social Team.
  • Must-have: Experience managing branded social accounts with campaigns and content calendars.
  • Standout: Strong cross-functional coordination across client management, content, and insights.

Job Description

Responsibilities

  • They will be responsible for a roster of clients they will manage alongside the Lead Social Strategist and with the assistance of the rest of The Social Team (strategists, community managers, and designers).
  • This includes the creation of strategic documentation that outlines unique client goals (including goals both communicated by the client and ideated + driven by TST to improve account health).
  • The proposal of content and campaign concepts
  • The delineation of platform-specific strategies
  • They are in charge of ensuring that client requests are moving along smoothly
  • that our content calendar is approved and in motion as far in advance as possible
  • The Social Media Strategist plays a crucial role in representing TST and being a go-between the ever-changing client management world and our team, the ever-changing social media landscape and our insights-appreciating clients, and the health of the account and the CEO.

Requirements

  • Experience managing branded social media accounts with a strategic lens (aka campaigns, content calendars, or other structured social media management approaches)
  • Excellent communication and interpersonal skills, including the ability to represent the brand and The Social Team thoughtfully and strategically
  • Strong understanding of social media trends and best practices
  • Ability to develop and implement social media strategies, especially in a way that stays true to how everyday users of these apps are naturally posting on each platform
  • Analytical mindset with the ability to interpret social media metrics
  • Strong (English-language) writing abilities for briefs, strategic documents, and regular communication purposes
  • Attention to detail and strong self-administration skills to stay on top of new + ongoing client and internal requests, as well as the ability to prioritize and work in high-pressure, time-sensitive situations
  • Familiarity with project + task management platforms is a plus, as many of our day-to-day operations run on Monday.com
  • Familiarity with theatre, music, and entertainment industries is a major plus
  • Bachelor's degree in Marketing, Communications, or a related field
The Social Team logo

The Social Team

Your team for organic social media strategy, content development, & community engagement in theatre, entertainment, and beyond.

11 employees (6 in marketing)

Traffic Signals

Monthly Visitors
939
Traffic Source Mix
Search
21.9%
Direct
59.4%
Referral
7.2%
Social
9.1%
Paid
1.2%

Headcount Trend

Current headcount: ~12

Marketing Team

Marketing Team Size
3 (27% of company)