Responsibilities

• Manage and grow client relationships from day one, owning communications, briefs, estimates, and status reports
• Build and manage our CRM system to organize new and current business clients — contacts, pipelines, and follow-ups
• Use AI tools actively in your workflow, content ideation, copywriting, social scheduling, reporting, and more
• Lead social media strategy and execution across LinkedIn, Instagram, Facebook & YouTube via Hootsuite and other platforms (including paid ads and Stories)
• Leverage AI-powered platforms for campaign optimization, SEO/SEM research, and digital media planning
• Write creative briefs, client change orders, and meeting notes with clarity and precision
• Run email marketing via Highlevel with AI-assisted content and segmentation
• Support new business development — help build decks, respond to RFPs, and present ideas with confidence
• Manage billing and invoicing through Client & Profits and keep accounts financially on track
• Manage client projects in ClickUp and keep everything organized and on-schedule

Requirements

• 2+ years in marketing, account management, or a related role
• Active, hands-on experience using AI tools in real marketing workflows (ChatGPT, Jasper, Canva AI, or similar)
• Experience with CRM platforms, project management tools (ClickUp), and billing software (Client & Profits a plus)
• Fluency in Highlevel or similar social scheduling platforms
• Fluency in Google Workspace, Microsoft Office, and social media platforms
• Strong writing, communication, and presentation skills
• A proactive, solutions-first mindset — you don\'t wait to be told twice
• Bachelor\'s degree in Marketing or related field (Master\'s a plus)
• Spanish proficiency a plus | Adobe Suite a plus

Preferred

• Master’s degree is a plus
• Spanish proficiency a plus
• Adobe Suite a plus