Responsibilities

• Serve as the primary client contact for assigned marketing accounts.
• Manage and nurture long-term client relationships to ensure high retention and satisfaction.
• Coordinate with internal teams including SEO, paid media, content, and creative teams to execute campaigns.
• Lead regular client meetings, reporting calls, and strategy discussions.
• Monitor campaign performance and communicate insights and recommendations to clients.
• Manage project timelines, deliverables, and campaign milestones.
• Identify opportunities for upselling or expanding marketing services.
• Ensure all client communications and campaign updates are documented in CRM or project management tools.
• Maintain a deep understanding of the client’s business goals and marketing objectives.

Requirements

• 2+ years of experience in Account Management, Client Success, or Client Services, ideally within a marketing or digital agency.
• Strong understanding of digital marketing channels (SEO, PPC, paid social, email marketing, or content marketing).
• Excellent client communication and presentation skills.
• Experience managing multiple client accounts simultaneously.
• Familiarity with CRM and project management tools such as HubSpot, Salesforce, Asana, ClickUp, Monday.com, or similar platforms.
• Strong organizational and problem-solving skills.
• Ability to translate marketing performance data into clear insights for clients.
• Reliable internet connection and ability to work remotely.

Preferred

• Experience working with international clients (UK, US, or global markets) is a plus

Benefits

• 🌎 Fully remote role with international clients and a flexible work environment
• 🚀 Work with fast-growing digital marketing agencies serving global brands
• 📈 Long-term career growth in account management, client success, or marketing strategy
• 🎯 Hands-on experience managing high-impact multi-channel marketing campaigns
• 🤝 Structured onboarding and ongoing support to help you succeed in the role