Responsibilities

• Lead client projects from kickoff through final delivery
• Build trusted relationships with clients while serving as their day-to-day agency contact
• Manage project timelines, priorities, and deliverables across multiple accounts
• Develop project scopes with input from internal teams and guide projects through agency workflows
• Coordinate work across Creative, Media, Production, Creative Technology, and other departments
• Prepare projects for production by ensuring deliverables are accurate, complete, and client-ready
• Lead internal meetings, status updates, and project briefings
• Participate in client presentations and strategy discussions
• Track account finances, including billing, forecasts, budgets, and project profitability
• Monitor industry trends, client competitors, and emerging opportunities

Requirements

• 2-4 years of full-time agency account management experience (or comparable client-side marketing experience)
• A bachelor's degree (or equivalent experience) in marketing, communications, business, or a related field
• Experience managing multiple client projects simultaneously
• Strong client communication and relationship management skills
• Excellent organizational, project management, and time management abilities
• Experience collaborating with Creative, Media, Production, and other cross-functional teams
• Experience managing project scopes, timelines, and budgets
• Sound judgment and confidence in making day-to-day decisions
• The ability to proactively identify risks and escalate concerns when appropriate
• Experience supporting print, digital, or video production projects

Preferred

• Experience with travel and tourism clients is a plus

Benefits

• Competitive compensation.
• Medical, dental, vision, and additional benefits to support you and your family.
• 401(k) with Traditional and Roth options, plus a company match.
• Flexible PTO and paid holidays.
• The tools and technology you need to do your best work.