Responsibilities

• Support the Client Experience Lead and/or the Account Director by serving as a client contact, building and maintaining trusted relationships, and advocating for client needs to ensure expectations are consistently met across internal teams.
• Understand client business objectives and provide strategic guidance to align internal efforts with client goals, identifying opportunities to add value.
• Manage high-volume, complex media projects effectively.
• Collaborate across teams to deliver multiple media and media technology projects on time and within scope.
• Facilitate cross-functional integration between Media, Creative, and client teams.
• Serve as a champion for process adherence and any other governance-related work, while maintaining flexibility in a fast-paced environment.
• Lead internal status meetings to track project progress and ensure alignment.
• Work closely with internal leads to support the development of external status reports.
• Demonstrate strong problem-solving skills with a keen eye for detail.
• Foster knowledge sharing and communication across teams to ensure all key stakeholders are informed on project tasks.

Requirements

• Strong background in media and marketing project execution.
• Skilled at fostering strong client relationships.
• Skilled at guiding strategic discussions.
• Skilled at coordinating with internal teams to ensure seamless execution of complex, multi-channel campaigns.
• Understanding of media disciplines such as planning, investment, analytics, and ad operations.
• Excellent communication skills.
• Excellent organizational skills.
• Excellent problem-solving skills.
• Ability to manage timelines and guide teams.
• Ability to adapt to shifting priorities.