Responsibilities

• Assume ownership and serve as the primary point of contact for all assigned clients, providing training, guidance, and ongoing support in line with each client’s agreed service level.
• Develop a deep understanding of all assigned accounts to produce, present and deliver program strategies to meet client’s objectives and goals.
• Familiarize yourself with industry trends and Awin products to inform program management, while keeping your client informed of relevant information.
• Proactively recruit new affiliates across the portfolio and project manage affiliate migrations in collaboration with clients and publisher teams.
• Build a working relationship with top 50 affiliates on the platform.
• Work independently to produce all necessary account management documentation and deliver reports on assigned programs.
• Monitor daily affiliate performance to ensure network compliance.
• Regularly leverage & utilize advanced platforms, (i.e. Tableau, SimilarWeb, etc) to produce insightful reports and analyses for assigned clients and in support of wider network activities.
• Take a proactive approach in solving issues with assigned clients, escalating issues and sharing updates to the appropriate team level when necessary.
• Communicate effectively and professionally with clients, publishers, vendors and internal teams via email, phone and face-to-face.

Requirements

• Minimum 2+ years’ account management experience in an affiliate marketing or related role
• High level of knowledge of the affiliate marketing industry, including commission models, tracking solutions and various affiliate types.
• Excellent written and verbal communication skills.
• Solid time management skills with the ability to be flexible and manage multiple projects simultaneously in a fast-paced environment.
• Fast learner with strong team orientation and a positive, can-do attitude.
• Accepts and seeks out ownership and accountability of work.
• Proficiency with MS Office suite, specifically Excel, PowerBI, Tableau and willingness to learn new technology systems.

Benefits

• Established in 2000, Awin is proud of our dynamic, social and inclusive culture.
• Like all businesses, we’ve had to adapt and nurture our culture in a virtual environment. Our virtual ‘Life @ Awin’ hub brings our colleagues from across the globe together for various social activities.
• Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world’s leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know.
• Awin is part of the Axel Springer group. Learn more at axelspringer.com/ en / , and explore the Axel Springer Essentials here: axelspringer.com/en/inside/the-essentials-what-we-have-adapted-and-why