Responsibilities

• The Account Manager is ultimately responsible for the day-to-day execution of our clients' marketing strategies.
• They are the "glue" who bring together all the disparate pieces to seamlessly deliver high quality work on budget and on time.
• They are the key point person for deliverables for both the internal Merkle team as well as with clients for tactical delivery or account status.
• By ensuring marketing and support activities are executed in a timely and efficient manner, the Account Manager directly impacts the success of our clients as well as Merkle.

Requirements

• Bachelor's degree required
• 3-5 years of experience in client services/account management in an advertising agency, marketing company, or client-side marketing department
• Working knowledge of Online and offline creative development and production
• Working knowledge of Digital Marketing
• Working knowledge of Multi-channel/Integrated Marketing
• Experience in Campaign management of large, complex email initiatives
• Experience in Operations Management, including leading status calls and traffic management of campaigns and resource capacity
• Experience in Relationship/Client Management
• Accountability, attention to detail, decisiveness, and strong work ethic
• Ability to multi-task and work well in a fast-changing environment
• Ability to think operationally and strategically; analyze issues, use sound judgment
• Experience with marketing automation or customer engagement platforms
• Hands-on experience with Braze or Salesforce Marketing Cloud is a plus.

Preferred

• Hands-on experience with Braze or Salesforce Marketing Cloud is a plus.

Benefits

• Medical, vision, and dental insurance
• Life insurance
• Short-term and long-term disability insurance
• 401k
• Flexible paid time off
• At least 15 paid holidays per year
• Paid sick and safe leave
• Paid parental leave