Responsibilities

• Drive Marketing Strategies: Collaborate closely with clients and internal teams to identify opportunities and create tailored digital marketing strategies across paid search, paid social, SEO, and web performance to drive measurable ROI.
• Account Management & Relationship Building: Manage multiple client accounts simultaneously, building long-term relationships rooted in trust, responsiveness, and proactive communication.
• Digital Ads & Analytics Oversight: Analyze campaign performance across platforms such as Google Ads and Meta Ads. Interpret digital advertising analytics, monitor trends, and provide strategic recommendations to optimize results.
• Performance Reviews & Strategic Guidance: Lead recurring strategy calls to review marketing performance, lead flow, ad spend, and campaign effectiveness. Clearly communicate insights and next steps to clients, including executive-level stakeholders.
• Client Communication Excellence: Maintain consistent communication via email, phone, video call, and in-person meetings, delivering 5-star service and ensuring alignment on goals and expectations.
• Cross-Functional Collaboration: Act as the liaison between clients and internal marketing, creative, and production teams to ensure seamless execution and timely delivery of campaigns.
• Client Onboarding & Retention: Partner with the sales team to onboard new clients smoothly, set strategic direction from day one, and foster long-term retention through results and exceptional service.
• Travel & On-Site Support: Travel up to 20% of the time to client locations for filming, strategy sessions, and relationship-building meetings.
• Continuous Growth & Adaptability: Stay current on digital marketing trends, platform updates, and analytics tools to continuously enhance strategy and client outcomes.

Requirements

• Proven ability to manage multiple client relationships simultaneously while maintaining high service standards and responsiveness.
• Exceptional verbal and written communication skills, with the confidence to present strategies and performance insights to business owners and executive-level stakeholders.
• Strong organizational and time management skills, with the ability to prioritize effectively and pivot in a fast-paced environment.
• Must be local to Memphis, TN.
• Willingness and ability to travel up to 20% of the time for client meetings and filming.
• Bachelor’s degree in Business, Marketing, or a related field preferred.
• Tech-savvy and comfortable navigating CRMs, project management tools, and analytics dashboards.
• Self-motivated, relationship-driven, and committed to delivering exceptional client service.
• Preferred: an understanding of digital advertising platforms (Google Ads, Meta Ads) and the ability to confidently interpret and communicate analytics and performance data.