Responsibilities

• Support Account Managers as a day-to-day point of contact for clients, helping to build strong, trusted relationships through proactive communication and follow-through.
• Help prepare for and participate in weekly client status calls, campaign check-ins, and presentations.
• Assist in translating client feedback into clear internal next steps across creative, influencer, paid, and strategy teams.
• Ensure client needs, timelines, and deliverables are clearly communicated and tracked.
• Help identify opportunities to enhance client programs and contribute ideas during planning and brainstorm sessions.
• Help ensure all deliverables are accurate, complete, and delivered on time and within scope.
• Track timelines, deliverables, and project status using tools such as Asana and shared project trackers.
• Assist with budget tracking, expense management, and maintaining alignment with approved scopes of work.
• Support the preparation of reports, campaign recaps, and performance summaries that highlight key insights and next steps.
• Maintain organized documentation, including status reports, meeting notes, and client communications.

Requirements

• 1–3 years of experience in account management, project management, social media, influencer marketing, or a client-facing role (agency experience preferred).
• Strong understanding of social media platforms including TikTok, Instagram, YouTube, and emerging channels.
• Excellent organizational skills with strong attention to detail and ability to manage multiple projects simultaneously.
• Strong communication skills—clear, professional, and collaborative across teams and clients.
• Ability to prioritize tasks, manage timelines, and work in a fast-paced environment.
• Strong analytical mindset with interest in interpreting performance data and campaign results.
• Familiarity with social media analytics tools such as Sprout Social, Meta Insights, Google Analytics, or similar platforms is a plus.
• Experience with project management tools such as Asana or similar systems is a plus.
• Proficiency in Google Workspace (Docs, Sheets, Slides) and Microsoft Office.
• Interest in beauty, social media, influencer marketing, and digital culture.