Responsibilities

• Understand key material topics relevant to clients and stay informed on ESG, sustainability and social impact trends
• Stay up to date on trends and best practices in ESG and sustainability, sharing insights with the team
• Use research and media tools to track relevant issues, monitor conversations and proactively share insights with teams
• Conduct research, synthesize findings and provide actionable insights to inform client strategy and communications
• Contribute to developing and executing strategic, integrated communications plans for clients with clear, well-supported recommendations
• Develop client-ready materials such as reports, briefs, media materials, social content, presentations and thought leadership content
• Own assigned tasks from kickoff through completion with clear documentation and follow-through
• Support operational excellence by keeping trackers, timelines and shared documents accurate and up to date, flagging risks, blockers or resourcing needs early
• Assist with day-to-day client relationship and account management
• Build and maintain strong relationships with clients and internal teams

Requirements

• 2+ years of experience in PR, preferably in an agency setting with corporate/purpose/CSR clients a plus
• Experience in client and account management
• Knowledge of ESG, sustainability and/or social impact strategy and communications
• Familiar with best practices in ESG, sustainability and social impact communication
• Practical understanding of integrated marketing communications
• Skilled in creating and activating communications programs
• Strong writing, organizational and presentation skills
• Ability to synthesize complex ESG and P&I topics into clear, concise, client-ready materials
• Demonstrated ability to take ownership of deliverables, apply feedback thoughtfully and reduce rework over time
• Highly organized and detail-oriented

Benefits

• Healthy, happy employees make Zeno better, so we have programs that support physical, mental and financial wellness
• Our culture and benefits are designed to promote flexibility, celebrate diversity and support work/life balance
• We offer a variety of medical, dental and vision insurance with prescription plans
• Short and long-term disability coverage
• Be Kind to Your Mind program with paid Headspace subscription and access to mental health providers
• Employee resource groups to build communities and support
• Generous vacation, paid holidays and self-care time
• 401(k) plan, pretax flexible spending accounts, tuition assistance
• Life insurance and access to a certified financial coach
• ZenoFit program with monthly lifestyle activity allowance