Responsibilities

• Responsible for managing and developing relationships with 1-2 Clients (retainer or project based)
• Demonstrates understanding of the client's brand and processes by proactively educating and training team members, further improving client experience
• Act as the point of contact for clients, overseeing client communication and expectations during the campaign development and execution process
• Anticipate client needs and proactively offer solutions and experiential opportunities for the brand
• Provide Client with weekly updates on project development and management, maintaining internal and external project status reports
• Acts as onsite account representative at events, set up post- mortems internally and externally
• Develop and deliver creative solutions that meet client objectives using a wide arsenal of experiential tactics including live events, social media, emerging technology, and strategic partnerships
• Responsible for tracking invoicing, executing SOWs under $500K, and ensuring POs are received in a timely manner, ideally within a week post-kick-off
• Oversees completion of the master billing tracker and finance/invoicing tasks, ensures supervisor sign off on all client invoices prior to submission
• Works with Production and Clients to submit budget estimates for POs, and submit deposit and final invoices in a timely manner

Requirements

• Must be able to remain in a stationary position 50% or more of the time.
• Location: We are a hybrid company with hub locations in Los Angeles and New York. The ideal candidate is located in any of our hub locations.

Preferred

• Proven track record of client leadership and account growth
• Experience with management and oversight of complex client budgets
• Familiarity with developing integrated campaigns that include paid, earned, social, and owned media for brands

Benefits

• Health & Wellness Benefits
• 401k Match
• Communication Stipend
• Paid Company holidays & PTO Package
• Company get togethers & retreats
• Paid Parental Leave
• Flexible WFH policy