Responsibilities

• Serve as the primary day-to-day contact for key client relationships
• Lead client meetings, presentations, and program updates
• Manage client reporting, procurement processes, and ongoing communication
• Identify opportunities for organic account growth and new business
• Oversee the planning and execution of large-scale experiential programs and brand activations
• Manage complex projects with budgets of $15M+
• Lead internal kickoff meetings and align teams on scope, timelines, and deliverables
• Ensure projects are delivered on time, on budget, and aligned with client goals
• 20+ brand ambassadors
• 500+ attendee registration management

Requirements

• 8+ years of experience in experiential marketing, events, or agency account management
• 4+ years managing client relationships and leading large programs
• Experience overseeing complex activations and large cross-functional teams
• Strong client management, communication, and presentation skills
• Exceptional organizational and project management abilities
• Experience managing and developing team members
• Proficiency in Microsoft Office and Google Workspace
• Ability to travel up to 50% depending on program needs
• Willingness to work evenings and weekends when required by event schedules