Responsibilities

• The Account Director is a leader responsible for the comprehensive health of their client accounts. This role is the primary strategic partner to the client and a key mentor to the account teams. You will drive high-level strategic planning, financial oversight, and organic business growth while ensuring all creative and scientific outputs are exceptional. This role requires an entrepreneurial mindset and a proven track record of managing profitable accounts.
• Serve as the main strategic partner to clients, guiding strategic communications to align with their best interests.
• Has clear understanding of client’s competitive market, therapeutic area, and strengths/weaknesses of the product(s) and pulls understanding through enhanced tactical execution and planning
• Lead and advise the account teams on developing and presenting new business proposals, including the incorporation of innovative solutions.
• Oversee the overall health of the client relationship, frequently meeting to discuss project direction and strategic goals.
• Identify and secure opportunities to expand agency business within and across existing accounts.
• Review and approve all project briefs and content, ultimately ensuring all creative and scientific output is on strategy, on message, and exceeds client expectations.
• Lead the forecasting process for all assigned accounts, ensuring profitability and controlling costs.
• Accountable for the creation and management of annual client budgets.
• Manage the financial health of the account, monitoring revenue, write-offs, and other concessions to ensure profitability.

Requirements

• Education: Bachelor’s degree (minimum), preferably in health sciences, marketing, or communications field; an advanced degree (PharmD, BSN, PhD, MS, MBA) is a plus.
• Experience: 7-10+ years of pharmaceutical and/or medical communications agency experience.
• Skills:
• Extensive experience with estimating costs, developing budgets, and managing project finances.
• In-depth knowledge of the pharmaceutical and agency industries.
• Prior supervisory experience and the ability to mentor and motivate a team.
• A thorough understanding of communications planning, branding, and scientific messaging.
• Strong analytical and problem-solving skills, with the ability to monitor competitor and industry developments.
• Superior oral and written communication skills, with excellent presentation and interpersonal abilities.
• Significant experience with and knowledge of digital projects.