Responsibilities

• Manage one or more Account Executives/Senior Account Executives.
• Management responsibilities include motivating team members to achieve business objectives; management of staff to include hiring, performance evaluations and improvement planning, as needed; training, development, career advancement planning and mentoring of direct reports and other staff, as necessary. Responsible for identifying and acting on departmental training needs.
• Provides support to team through skill development, results analysis, and feedback to enhance their ability to make smart decisions.
• Building and maintaining a strong relationship and trust with clients and agency partner(s).
• Manages 5-7+ clients, depending on size, campaign frequency, and complexity.
• Acts as key driver of client meetings/calls.
• Continually monitors and interprets client results.
• Analyzes variances in performance and comments on reasons for change.
• Makes recommendations to optimize program performance based on results.
• Oversees development and execution of client campaigns.
• Develops client budgets and performance forecasts and reports on budget to actual results.
• Develops and delivers quarterly and annual client performance reviews.
• Monitors market factors and interprets impact on clients’ programs.
• Initiates thought leadership whitepapers, blog posts, and presentations.
• Understands broader products and services with Moore companies and partners.
• Oversees training and quality of team’s work.
• Performs other duties as required.

Requirements

• At least 7 years of agency or client direct marketing fundraising experience.
• A Bachelor’s degree (B.A. or B.S.) or equivalent from an accredited college or university.
• Advance knowledge of direct marketing performance metrics.
• Strong project management and multi-tasking ability.
• Solid analytical and problem-solving skills.
• Knowledge of data processing/merge purge processes.
• Good grasp of cooperative database modeling and segmentation.
• Desire to manage people and supervise projects.
• Excellent verbal and written communication skills.
• Ability to work in a team environment.
• Effective presentation skills.
• Proficient with Excel, Word, PowerPoint, and other Office software.

Benefits

• comprehensive healthcare
• paid holidays
• generous paid time off