Responsibilities

Role Summary: As an Account Director at Pitchblend, you'll report to the SVP, and your role will elevate both client outcomes and internal agency infrastructure. You’re not just a senior client lead, you're a strategic operator, team builder and innovation driver who will help steer the agency’s growth, culture and strengthen the agency’s client portfolio, team leadership and operational standards.

This position requires command of AI capabilities to accelerate output, train teams on integration, and build operational systems both internal and client-facing as a core working competency.

• Strengthening client leadership, team execution and operational consistency, help steer the agency's growth culture.
• Translate client business goals into culturally fluent integrated brand communications, SocialPR® , creator/influencer activations, and multimedia strategies that drive measurable outcomes.
• Lead development of high-impact integrated campaigns that blend earned media, creator ecosystems, partnerships, and emerging platforms.
• Guide narrative frameworks, media positioning, and cultural insights that resonate with next-gen audiences.
• Manage and support team leads to ensure consistent performance and accountability across accounts
• Mentor junior staff coaching for excellence, modeling strategic thinking, and building leadership bench
• Contribute to agency growth through input on service offerings, innovation, cultural strategy, and participating in financial management
• Reinforce internal systems (SOPs, resource planning, campaign analysis) to drive efficiency and quality at scale
• Partner with Ops, HR, and SLT to refine workflows, and lead AI integration into team processes and client-facing systems
• Contribute perspective on agency direction and client trends
• Be a core voice in agency direction, contributing to product innovation, service offerings, and cultural strategy.
• Provide insight to leadership on client opportunities, campaign performance and account growth

Requirements

• 8-10 years in agency environments (brand communications, PR, strategy) with a proven track record of leading high-stakes client work.
• Deep cultural fluency across sports, subcultures, technology, emerging media and the platforms shaping next generation audiences
• Understanding of next gen audiences, their consumption habits and platforms.
• Experience in campaigns and ideation aimed at reaching culture-first audiences
• Exceptional communicator, storyteller, and strategist with bold ideas and operational rigor.
• Experience building or optimizing systems for scaling teams.
• A coach and mentor who thrives on developing talent and fostering autonomy.
• Earned media strategy experience, including strategy, creative writing and media relations.
• Understanding of how audiences engage with content on social media.
• Comfort with hybrid/remote team structures and cross-functional leadership.
• Fluent with AI and Saas platforms (Google Workspace (Calendar, Gmail, Docs, Spreadsheet, Slides proficiency), Slack, Notion, ).

Compensation

• Salary Range : $125K - 140K