Responsibilities

• The Account Director provides strategic leadership in developing and leading strategic and tactical interactive marketing plans to clients.
• This is not a traditional account management role - it is a client excellence role that owns the quality, consistency, and impact of every client interaction and deliverable.
• You will serve as the primary client relationship owner for day-to-day engagement, ensuring exceptional communication, proactive problem-solving, and seamless delivery of platform value.

Requirements

• Bachelor's degree or equivalent education plus professional experience required
• Approx. 8+ years of related experience: client service, agency, and pharmaceutical experience required
• Expertise in digital, media and technology marketing and advertising
• Proven results with managing creative concept to delivery
• Proven leadership and mentoring skills (guiding a large team and multiple clients); Responsible for account staff team development
• Demonstrated track record of business development results from strong client relations
• Proven ability to manage teams of people in cross functional roles across the organization
• Strategic skill and strong business acumen
• Proven negotiation skills
• Creative thinker with analytical skills