Account Associate - State Farm Agent Team Member

USA (Remote)

Salary Not AvailableEntry LevelFull time

Posted 2 months ago

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Job Summary

Own customer lifecycle and policy-administration workflows, coordinating with underwriters to ensure accurate data, timely issuance, and proactive customer follow-up.

  • Manage accounts, update information, and handle inquiries to keep records clean and service-focused.
  • Process claims and track status to support prompt resolution for policyholders.
  • Collaborate with underwriters to keep policy issuance on schedule and customers informed.

Job Description

Responsibilities

  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.

Requirements

  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.

Preferred

  • Previous experience in insurance or a related field preferred.

Benefits

  • Flexible schedule
  • Paid time off
  • Training & development
  • Opportunity for advancement
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State Farm

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At State Farm®, our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are passionate and driven to create possibilities, and we’re serious about helping customers by providing solutions for all of life’s moments. Like a good neighbor, State Farm is there.®

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