21GRAMS - Account Executive

Chicago, IL (Hybrid)

$60K/yr – $70K/yrMid LevelFull time

Posted 4 weeks ago

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Job Summary

Own the basics of client delivery support by capturing meeting notes, tracking SOPs and deadlines, collecting client resources, and feeding milestones with feedback while coordinating with the account team.

  • Notes and Recaps: Capture meetings and send concise, reviewed summaries to the right people to keep projects aligned.
  • Resource & SOP Alignment: Gather client assets, create files for milestones, and follow SOPs to meet deadlines.
  • Revenue & Governance Support: Assist with billable code creation and revenue recognition prep to keep invoicing accurate and on track.

Job Description

Responsibilities

  • May participate in new business opportunities as a support to the Account Director by taking notes with input and/or planning meetings
  • Note taking during meetings/calls (internal and client-facing); sends prompt recaps to appropriate parties for review, filtering/editing and/or additional input before routing
  • With guidance from Supervisor and/or members of the account team, requests/collects and appropriately files the resources needed to service project scopes i.e.) client resources, creative briefs, project plans, etc.
  • Learns, follows, and implements each client’s Standard Operating Procedures (SOPs) into agency's milestone delivery(s), review periods, MLR submissions, etc.
  • Learns each client's review/submission schedule and project deadline to ensure they support the team to meet it/them
  • Supports PM to collect/track and/or compile internal and external feedback on each milestone delivery
  • Drives the creation of billable job codes
  • Shadows and assists Account Lead in preparation for and during monthly revenue recognition meetings
  • Practices and adheres to company SOPs (Standard Operating Procedures)
  • Effectively collaborates with members across the entire team to succeed

Requirements

  • Bachelor’s degree
  • Strong interpersonal skills with the ability to build cross functional relationships
  • Takes the initiative in seeking training on company processes/procedures
  • Works collaboratively as part of a team
  • Innovative thinker and creative problem solver
  • Strong attention to detail

Benefits

  • Real Chemistry offers a comprehensive benefit program and perks, tailored to your region. Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vision plans, and support in saving for the future. Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning. Learn more about our great benefits and perks and search specific offerings in your region at: www.realchemistrybenefits.com .
  • We’ve put together a benefits program designed to give you the support you and your family need at every stage of life.
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Real Chemistry

3.2 Glassdoor

Real Chemistry drives the commercial success of healthcare companies by creating AI-powered, idea-driven healthcare experiences with the customer at the center. Over 2,000 experts from a wide range of disciplines collaborate without barriers under a single, unified mission: to transform what healthcare is to what it should be.

Founded in 2001
New York, New York, USA
2.5K employees (648 in marketing)
44% recommend to a friend
44% CEO approval

Traffic Signals

Monthly Visitors
53.9K
Monthly Google Ads Budget
$1.4K
Traffic Source Mix
Search
27.3%
Direct
53.5%
Referral
5.9%
Social
12.5%
Paid
0.7%

Headcount Trend

Current headcount: ~2.5K

Marketing Team

Marketing Team Size
461 (18% of company)
Median Career Experience
14 years
Median Tenure
6 years
Marketing Roles Posted (Last 30 Days)
28

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