Transformation Communications & Engagement Lead

Responsibilities

• As Transformation Communications and Engagement Lead, you will shape the narrative and engagement approach that brings Arden’s AI Transformation Programme to life. Working closely with Internal Communications, you’ll develop a clear, compelling story that helps colleagues and students understand the transformation, what it means for them and how they can contribute.
• You’ll lead communications and engagement across multiple programmes, creating opportunities for genuine two-way participation, building colleague networks and supporting leaders to communicate confidently through change.
• You’ll also use feedback, insight and data to understand engagement, inform decisions and continually improve our approach.
• This is an exciting opportunity to play a key role in shaping how transformation is understood, experienced and embedded across the University.

Requirements

• Significant experience leading communications and engagement for large-scale organisational change or transformation.
• Proven track record of delivering sustainable change across multiple workstreams.
• Strong understanding of recognised change management methodologies, such as Prosci, ADKAR or Kotter.
• Experience influencing senior leaders and stakeholders, supporting authentic communication through uncertainty and change.
• Expertise in stakeholder engagement, communications, adoption and change readiness.
• Experience designing meaningful two-way engagement and participation.
• Experience working alongside transformation, programme and change management teams.
• Experience leading or managing teams and developing high-performing cultures.
• Excellent writing, storytelling, facilitation, presentation and content-development skills.
• Ability to translate complex strategies and programmes into clear, compelling narratives.

Preferred

• A relevant qualification such as APMG Change Management, Prosci, Agile PM, PRINCE2, APM PMQ or MSP.
• Experience delivering digital, technology, AI or organisational transformation programmes.
• Experience working in higher education or similarly complex environments.
• Knowledge of benefits realisation and portfolio management approaches.

Benefits

• 30 days holiday + bank holidays on-top, and even a Christmas closure!
• A generous Aviva pension plan, company contributions starting from 7%
• BUPA Cash Plan
• Private Medical Insurance coverage (applies to certain job roles)
• Access to Perkbox benefits
• Study any Arden course for free, with a discount for all family and friends
• Plus, other excellent benefits
• Our ‘Golden Ticket’ which allows you to gift anyone in your life a free Arden education