Social Media and Communications Officer

Responsibilities

• Plan and manage engaging social media content across MRF and CoMO channels.
• Write, create and publish content for social media, email, newsletters, blogs and the web.
• Create graphics, reels and short-form video content.
• Manage day-to-day social media activity and engage with our online communities.
• Help deliver organic and paid social media activity and use performance insights to improve our reach and engagement.
• Support campaigns, awareness days, events and other activities across MRF.
• Monitor digital trends and social conversations to identify new opportunities.
• Help coordinate media enquiries, interview arrangements and media monitoring.
• Support Meningitis in your words, the world’s largest collection of meningitis experiences.
• Use tools including Hootsuite and Canva to help colleagues make effective use of social media and maintain consistent ways of working.

Requirements

• You don’t need to have spent years working in communications. We’re looking for someone with at least one year’s experience in a digital communications, social media or communications role who can demonstrate creativity, strong writing skills and enthusiasm for engaging different audiences.
• Can write engaging content and adapt your tone for different audiences and digital channels.
• Has experience planning, creating, scheduling and publishing social media content.
• Is comfortable engaging with online communities and responding to comments and enquiries.
• Has excellent written communication skills and strong attention to detail.
• Enjoys storytelling and finding creative ways to communicate.
• Is organised, collaborative and comfortable juggling different priorities.
• Can interpret social media performance data and use it to suggest improvements.
• Uses sound judgement when dealing with sensitive health information and people’s lived experiences.

Preferred

• Experience creating short-form video or visual content and familiarity with social media scheduling, monitoring or listening tools would be an advantage.
• Experience of integrated campaigns, media relations or communications within a charity, health or membership organisation would also be welcome, but these are desirable rather than essential.

Benefits

• 25 days’ annual leave , plus statutory and public holidays
• 6% employer pension contribution , alongside a 2% employee contribution
• Two paid volunteering days each year
• Time off in Lieu to support a healthy work-life balance
• Access to employee discounts through Peninsula
• BUPA-backed Employee Assistance Programme for you and your immediate family.