Responsibilities

• Act as the main day-to-day contact for clients, managing communication and expectations
• Lead project management across TikTok Shop and organic social workstreams
• Ensure smooth delivery across multiple accounts and campaigns
• Work closely with the Account director on brand strategy
• Manage TikTok Shop operations including product listings, promotions, and campaign execution
• Monitor and optimise performance
• Identify growth opportunities and implement test-and-learn strategies
• Support overall social commerce strategy to drive revenue and scale accounts
• Own organic TikTok handle management including posting, scheduling and optimisation
• Lead ideation for both brand-led and founder-led content

Requirements

• Must have TikTok shop experience
• Strong experience with TikTok organic
• Experience managing creators and UGC campaigns end-to-end
• Confident in content ideation and understanding of what performs on TikTok
• Strong organisational and project management skills
• Comfortable working with performance data and reporting
• Excellent communication skills and client management experience
• Proactive, detail-oriented and thrives in a fast-paced environment