Responsibilities

• Own the day-to-day management of client engagement, inclusive of but not limited to:
• Serve as the main point of contact for all inquiries and overseeing programmatic advertising campaigns and strategies
• Serve as the consultant for product solutions and best practices
• Oversee internal client account operations (e.g. troubleshooting issues, account set up etc.)
• Develop data-based insights to guide KPI strategy and activation
• Produce reporting & conduct client performance review meetings
• Identify optimisation opportunities for KPI improvement
• Create and present post campaign analysis & quarterly business reviews
• Orchestrate the month end billing reconciliation
• Showcase appropriate product insights in line with our offering
• Guide media and creative strategy, planning, and implementation of campaigns to deliver against Key Performance Indicators
• Collaborate with a diverse group of internal cross-functional teams

Requirements

• Ability to be a client-facing lead, who drives the direction, communications and outcomes across the teams
• Excellent communication skills; written and verbal
• Works well both within a team and individually
• Has excellent organisational and time management skills to juggle multiple tasks
• Strong Excel and PowerPoint skills
• Technically savvy with commercial acumen