Head of Creator Growth and Community
Premium Creator Partnerships
UK (Remote)
£26K/yr - £84K/yrIn-houseFull-timeSenior level
8 days ago
Social Media Community Moderator - Remote UK
UK (Remote)
Salary Not AvailableEntry LevelTemporary
Posted 2 months ago
Top 1% of applicants do these two things.
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Job Summary
Own part-time moderation work to build and sustain active, brand-consistent digital communities across multiple platforms, with real-time engagement and cross-brand learnings that inform ongoing community strategies.
- Moderation and voice fidelity: maintain brand tone while engaging users across social channels.
- Community metrics and iteration: monitor engagement signals and adapt tactics to grow healthy communities.
- Cross-brand collaboration: align with client voice, guidelines, and rapid-response standards to scale impact.
Job Description
Responsibilities
- Part-time moderators 10-15 hours/week plus weekends.
- Work to develop strong, growing, digital communities for some of the world's most well-known brands as work becomes available.
Requirements
- Native-level understanding of language
- Deep understanding of respective language pop culture, nomenclature, cultural references, and slang
- Able to understand client's brand voice & accurate engage with users
- Previous social media moderation experience is required
- Minimum of Windows 10 and macOS 12.X
- Internet speed requirement of a minimum of 150 mbps
- Authenticator requirement of Apple Touch ID or Windows Hello (camera ability)
- Knowledge of and experience with the major social media platforms: FB, X, Instagram, LinkedIn, etc.
- Ability to analyze social media metrics
- Excellent verbal and written communication skills (ability to mirror voice/tone of multiple brands)
Preferred
- Sprinklr certification, Khoros, and/or Sprout Social experience is also a plus
- Experience with digital project management tools such as Asana, JIRA, Mavenlink, Basecamp, etc is a plus
Benefits
Social Factor
From Digital Chaos To Human ConnectionWe make social spaces more valuable for brands, networks, audiences – everyone. Our people, processes, and platform expertise are here to help you connect.
