Social Media & Audience Growth Lead at Evri | Leeds, UK | £45K/yr – £51K/yr

Evri

Social Media & Audience Growth Lead

Leeds, UK (Hybrid)

£45K/yr – £51K/yrMid LevelFull time

Posted 3 weeks ago

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Job Summary

Own social strategy, influencer program, and cross stakeholder guidance to grow Evri’s audience and protect brand sentiment across channels.

Social Strategy & Growth: define and execute multi-channel plans, tone, and alignment with business goals.
Creator & Influencer Governance: identify opportunities, manage relationships, and measure outcomes.
Listening, Reporting & Collaboration: monitor trends, surface risks, and partner with customer services for tone and engagement.

Job Description

Lead the delivery of Evri's social media strategy, ensuring alignment with wider business and communications objectives
Develop and maintain an engaging content pipeline designed to drive audience growth, engagement and positive brand sentiment
Oversee content planning, channel management and social media tone of voice across all platforms
Identify the most effective digital channels, content formats and opportunities to maximise reach and impact
Act as a trusted advisor to stakeholders across the business, providing strategic guidance on social media activity and campaign delivery
Lead the development and execution of our influencer strategy, identifying opportunities, managing relationships and delivering measurable results
Develop recommendations for paid social investment that support audience growth and sentiment improvement
Manage agency relationships, ensuring activity is aligned to organisational goals and delivers value for investment
Utilise social listening and monitoring tools to identify trends, opportunities and potential reputational risks
Work closely with Customer Services teams to support community management and embed our social tone of voice strategy

Evri

3.4 Glassdoor

Evri Group brings together Evri, DHL eCommerce UK, customs clearance and logistics specialist Coll-8, and business letters leader UK Mail - forming the UK’s premier parcel delivery company.Together, we deliver over 1 billion parcels and 1 billion business letters each year, connecting retailers, businesses and consumers across the UK and beyond.At the heart of the Group, Evri is on a mission to become the most convenient way to send, receive and return parcels, without costing the earth. We partner with Europe’s leading retailers, marketplaces and pre-loved platforms, as well as millions of individuals sending everyday and special deliveries.With roots in Yorkshire dating back to 1974, Evri has grown into an international network powered by 12,000+ employees, 30,000+ couriers, and a rapidly expanding estate of 12,000+ ParcelShops and lockers and 500+ hubs and depots.Through the addition of Coll-8 and the integration of DHL eCommerce UK, Evri Group continues to strengthen its international capabilities, helping businesses trade globally with greater ease and efficiency.Our commitment to service is reflected in 4 million independent 5-star Trustpilot reviews and an average courier rating of 4.6/5, putting customer experience at the centre of everything we do.To see our social media terms and conditions, please visit: www.evri.com/social-media-house-rules

Founded in 1974

Morley, England, GBR

12K employees

www.evri.com

60% recommend to a friend

68% CEO approval