Responsibilities

• Take day-to-day ownership of assigned client workstreams, managing timelines, deliverables, approvals and next steps from brief through to delivery.
• Build day-to-day client relationships, supporting meetings, preparing agendas and action points, and keeping clients updated on progress.
• Coordinate content development across internal teams, including design, editing, creative and social specialists.
• Contribute to content planning, editorial calendars and the development of new, platform-relevant ideas.
• Write, edit and proofread social media copy, content briefs, presentation materials and client communications.
• Develop recommendations for assets, formats, messaging and content structure across LinkedIn, Facebook, X and other relevant platforms.
• Maintain WIPs, project trackers, content calendars and status updates, ensuring activity remains organised and on schedule.
• Monitor social media platforms, cultural trends and best practice, bringing proactive ideas and insights to the team and clients.
• Support the creation of social media performance reports, helping translate data into clear recommendations and actions.
• Support the activation of paid campaigns across social channels, including campaign set-up, management and the development of paid content.

Requirements

• Experience developing or delivering social media content for LinkedIn and Facebook, with knowledge of Instagram, X and TikTok.
• A strong understanding of social media platforms, content formats, trends and best practice.
• Previous experience working in an agency environment within communications, PR, social media, digital or content.
• Experience managing day-to-day client relationships and coordinating multiple projects or workstreams.
• Strong copywriting, editing and proofreading skills, with excellent attention to detail.
• Strong project management and organisational skills, with the ability to manage competing priorities and deadlines.
• Experience creating client materials, including presentations, status reports, content calendars and performance reports.
• Familiarity with social media and content tools such as Sprout Social, Sprinklr, Canva and CapCut.
• An understanding of paid social campaign activation, including campaign set-up, management and content development.
• A proactive, collaborative and solutions-focused approach to client work.

Benefits

• robust benefits and people programs, which include professional development opportunities, mentorship programs with industry leaders, a vibrant and inclusive company culture fostering collaboration and innovation and packages designed to reward and retain top talent. We invest in our people because we believe their success is our success.