Responsibilities

• Create Welsh-language and bilingual content across platforms (TikTok, Instagram, LinkedIn, X) in video, audio, and graphics.
• Manage and grow Welsh-language and Wales-focused social channels to build reach, trust, and understanding of voting and democracy.
• Use insights, data, and social listening to evaluate performance and continuously improve content and channel effectiveness.
• Act as a subject-matter expert on Welsh-language digital engagement within the Commission, contributing to wider campaigns and projects.
• Monitor channels to identify opportunities, emerging issues, and potential risks, escalating where appropriate.
• Respond to public queries and complaints via social media in line with Commission policies.

Requirements

• Fluent in Welsh (written and spoken).
• Strong experience managing and growing corporate or organisational social media channels.
• Enjoys combining creativity with data, using insight to shape content and strategy.
• Confident working with a wide range of stakeholders and contributing to larger campaigns.
• Curious about emerging digital trends and how they can be applied responsibly in a public sector context.

Preferred

• Experience in central or local government, agencies, start-ups or purpose-led organisations would be particularly relevant.

Benefits

• Flexible working and hybrid model (40% office minimum).
• 28 rising to 30 days annual leave + bank holidays.
• Civil Service pension scheme (28.97% employer contribution).
• Study support for professional qualifications.
• Ongoing learning and development opportunities.
• Ride2Work, eye care vouchers and more.