Senior Customer Marketing Manager Spirits

London, UK (Unknown)

Salary Not AvailableSenior Level5+ years expFull time

Posted 6 weeks ago

Job Summary

Own the On Trade activation strategy for the Spirits portfolio, turning consumer and shopper insights into executable channel plans across global and local teams to drive ROI and brand equity.

  • Lead cross-functional collaboration with Brand, Commercial, Business Intelligence and Finance teams
  • Own the Channel Activation Plan, POS planning and measurement to ensure efficient delivery

Job Description

Responsibilities

  • Insights into action - Drive actionable insights working with global, local insights / category teams & agency partners - to inform On Trade Plans for priority brands on the Spirits portfolio. Identify and develop consumer and customer insights to shape effective on-trade strategies and unlock new consumption opportunities. Staying up to date with industry trends, competitor activity, and on-trade dynamics to inform strategy and innovation
  • X Functional Team Collaboration – Liason with key stakeholders from Brand, Commercial teams, Business Intelligence & Finance Teams ongoing to ensure seamless integration of Omni-Channel thinking and delivery of plans within the On Trade channel.
  • Best tin Class Execution - Lead overall Channel Activation Plan execution - in line with Outlet Segmentation & Perfect Store Model. Drive the implementation of innovative and compelling activation programs that enhance visibility, trial and engagement in On Trade venues.
  • Management of POS - Oversee the planning, production (in case of local), and allocation of point-of-sale supply for the year, balancing global processes and local needs.
  • Orientation to Results - Drive a performance-led mindset through rigorous pre and post evaluation of major activations to ensure maximum return on investment (ROI) and brand equity are delivered.
  • Active participation during key moments of Coorporate Calendar - Actively contribute to key corporate processes, including Annual Brand Planning (ABP), Power Period Reviews and Customer Engagement Planning. Ensure on-trade strategies are well represented and aligned within broader business priorities.
  • Agency Management - Lead on the selection, briefing and ongoing management of external agencies. Ensure clear deliverables, strong creative output, effective control of budgets and timelines across channel and brand initiatives.
  • Accountable for A&P management: Own and manage A&P budgets in collaboration with Finance, Sales and Logistics teams. Ensure efficient budget allocation, tracking, and compliance with financial processes

Requirements

  • 5+ Years minimum working in the Spirits Business, with Brand and/or Commercial experience – preferably working in POP activation/ execution (client side mandatory, agency nice to have)
  • On Trade Channel nice to have.
  • Experience with people management nice to have
  • A dynamic, confident and excellent communicator
  • Strong team player – ability to work cross functionally
  • Excellent organisation: thrive at managing multiple projects and priorities in multiple accounts
  • Consumer / Insight driven – able to use consumer/ shopper or category insights to influence and support channel/customer brand plans
  • Commercially astute – operating with commercial lense to understand and implement ‘ROI’ driven activity where relevant
  • Results driven, committed to delivering and exceeding goals and targets set
  • Creativity & problem solving approach

Preferred

  • On Trade Channel nice to have.
  • Experience with people management nice to have.
  • Mobility to other Business Units is a nice to have.