Responsibilities

• Lead Senior Client Relationships
• Act as senior client lead across a portfolio of key accounts
• Build and strengthen trusted relationships with senior marketing stakeholders
• Provide concise, commercially focused counsel on social strategy and performance that
• clients proactively seek out
• Drive proactive thinking rather than reactive servicing
• Surface risks early and resolve issues at source to minimise escalations
• Own Delivery Excellence
• Own delivery across your accounts from brief through to wrap
• Ensure scope, timelines and budgets are tightly managed, with accurate documentation

Requirements

• 10+ years experience in social, creative or integrated agency roles
• Experience leading a portfolio of large accounts or multi market campaigns
• Strong commercial acumen, including retainer renewals, budget negotiations and forecasting
• A track record of growing accounts and contributing to new business wins
• Deep knowledge of social platforms and creator culture
• Experience managing and developing teams, including people managers
• Confident presentation and senior stakeholder management skills
• Experience working in fast paced agency environments
• Ability to translate creative ideas into measurable business results