Own the global enterprise accounts portfolio by turning client goals into actionable plans, guiding delivery, and driving renewals and growth across scope, timelines, and commercial outcomes.

• Account management and retention: Manage relationships across a portfolio of enterprise accounts.
• Hold the retention number for your portfolio.
• Work closely with our SEO & AEO Director and Growth Director on new opportunities, renewals, commercials, and SOWs.
• Work with our SEO & AEO Director, Ops Director and Growth Director to maintain and improve relationship scores across your portfolio.
• Build account plans that reflect the client's commercial goals, not just our scope of work.
• Project and delivery management: Work alongside our lead consultants and project manager on day-to-day tasks, delivery, and quality management.
• Keep scope, timeline, and quality in balance across every active workstream.
• Set up the right rituals for each account including standups, working sessions, reporting cadences, async updates.
• Spot risks early and resolve them before they become escalations.
• Use Jira, Notion, and our internal SOPs to keep everything visible and accountable.

Requirements

• Significant agency or consultancy experience leading global enterprise accounts.
• A track record of retaining and growing major clients over multi-year engagements.
• Experience working with clients in high-competition verticals such as retail, ecommerce, travel, financial services, fintech, and media.
• Strong project management instincts. You can run a complex program without losing the thread.
• Deep understanding of digital marketing across organic, paid, content, analytics, and lifecycle.
• Solid working knowledge of SEO. You don't need to be the most technical person in the room, but you need to hold your own with technical SEO and engineering teams.
• Exposure to AEO, LLM-driven search, or AI visibility work.
• Comfort working with senior client stakeholders, including legal, procurement, and C-suite.
• Clear written and verbal communication. You can write a sharp email, a clean status update, and a useful exec summary.
• Exposure to commercial models common in consultancy work, including retainers, fixed fee, and time and materials.

Nice-to-have

• Familiarity with tools such as Jira, Notion, GA4, GSC, or Profound.
• Experience leading international or multi-market programs across multiple regions and time zones.
• Experience with site migrations, replatforming, or working with headless and JS-heavy stacks.
• Experience working with US-based clients and stakeholders.
• A network in the SEO, digital, or marketing community, whether through speaking, writing, or community involvement.
• Project management qualifications such as PRINCE2 or Agile/Scrum certifications.

Benefits

• Annual Bonus : Performance-based bonus scheme to reward your contribution when we hit our profit targets.
• Health Cash Plan : Membership to help with everyday healthcare costs, including coverage for your children.
• Remote Working : Flexibility to work remotely as standard.
• Enhanced Leave For Tenure : 25 days plus bank holidays as standard, and your holiday allowance increases the longer you’re with us.
• Revolut Membership : Premium membership giving you access to a suite of lifestyle benefits, including:
• Global travel and cancellation insurance
• Airmiles and airport lounge access and 3GB of monthly travel data
• Access to premium learning and news platforms, wellness apps and other services
• Conference or Volunteering Day : Dedicated time to attend industry conferences or volunteer for causes you care about.
• Holiday Purchase & Carryover Leave : Option to buy additional holiday days if you need more time off, or carry over unused holiday to the next year.
• Enhanced sick pay beyond statutory requirements