Operations & Marketing Coordinator

City of London, Lambeth, UK (On-site)

£33K/yr – £35K/yrMid LevelFull time

Posted 1 month ago

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Job Summary

Own or coordinate the marketing and communications pipeline across multiple sites, balancing brand and menu storytelling with heavy admin and reporting workloads.

  • Marketing & Communications: plan monthly initiatives, design branding materials, update client channels, and oversee site branding touchpoints.
  • Operations & Data Governance: maintain trackers, menus, stock costs, HR docs, onboarding, and onboarding systems to support kitchen, FOH, and management needs.
  • Reporting & Stakeholder Management: contribute to client reports, quarterly/annual data, and run regular marketing meetings with site teams.

Job Description

Responsibilities

  • Plan and deliver monthly marketing initiatives across both sites, using BaxterStorey and self-generated content
  • Design digital marketing and branding materials for site use
  • Format and upload digital menus to screens and client intranet platforms
  • Post regular updates on client communication channels, working closely with client teams on monthly comms calls
  • Maintain shared drives with marketing assets and lead regular marketing meetings with site management
  • Support ad-hoc marketing projects including new concepts, menu refreshes and branding initiatives
  • Design quarterly hospitality and experience brochures
  • Maintain internal client websites (Source) with up-to-date menus, marketing and site information
  • Manage and maintain multiple sales, labour and operational trackers across both sites
  • Identify inconsistencies or issues and escalate to management where required

Requirements

  • Highly organised with strong attention to detail
  • Confident managing multiple priorities across marketing, operations and administration
  • Strong IT skills, particularly Microsoft Excel, PowerPoint and digital platforms
  • Excellent communication skills, both written and verbal
  • Proactive, adaptable and comfortable working across multiple sites and stakeholders
  • Experience in hospitality, contract catering or a fast‑paced operational environment is desirable

WSH Group

WSH GROUP LIMITED is a company based out of TVP 2 300 THAMES VALLEY PARK DRIVE, READING, United Kingdom.

Reading, England, GBR
72 employees

Headcount Trend

Current headcount: ~72

Marketing Team

Marketing Roles Posted (Last 30 Days)
1