Marketing Operations Manager Monday - Friday

London, UK (Hybrid)

Salary Not AvailableSenior Level2+ years expFull time

Posted 19 hrs ago

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Job Summary

Own and drive the divisional marketing program across brand, asset management, digital content, and analytics, coordinating cross-functional teams to deliver data-driven campaigns and site-level activations that move the business forward.

  • Own the full marketing cycle and brand image across sites
  • Collaborate with operations, culinary, digital, and client teams to deliver insight-led solutions

Job Description

Responsibilities

  • Marketing Operations & Brand Management: Take full accountability for the divisional brand image, ensuring all promotional materials reflect a consistent, market-leading, and professional customer experience across all sites. Own the full marketing cycle — from planning and creative development through to design, production, delivery, installation, and post-activity analysis.
  • Marketing Operations & Brand Management: Manage all on-site marketing assets and activations, ensuring visual standards, brand compliance, operational feasibility, and audience relevance.
  • Marketing Operations & Brand Management: Take responsibility for the look and feel of each site, proactively identifying opportunities to elevate physical and digital touchpoints
  • Marketing Operations & Brand Management: Design and produce on-brand collateral (digital and print), working with internal design teams and external agencies as needed.
  • Marketing Operations & Brand Management: Collaborate closely with operations, culinary, digital, and client teams to develop insight-led, commercially viable marketing and engagement solutions.
  • Marketing Operations & Brand Management: Lead and advise on strategies for food concept launches, menu rollouts, and campus-wide activations, ensuring operational readiness and alignment with service flow and labour plans.
  • Marketing Operations & Brand Management: Deliver an annual marketing calendar and ensure site-level plans align with broader brand, operational, and commercial objectives.
  • Marketing Operations & Brand Management: Act as the brand guardian across higher and further education, ensuring alignment with G+G’s renewed ethos in both branded and white-label environments.
  • Digital, Social & Content: Manage organic social media activity across sites — planning, creating, posting, and analysing content performance.
  • Digital, Social & Content: Implement the divisional social media strategy and tailor it for site-specific needs.

Requirements

  • 2+ years’ marketing experience, ideally in higher education, food service, hospitality, or contract catering
  • Strong operational marketing experience — managing multiple sites, deadlines, stakeholders, and fast-paced environments
  • Proven experience creating and executing data-led campaigns that demonstrate measurable impact
  • A strong understanding of Gen Z audiences — both home and international — and how they think, behave, and engage with food and campus life
  • Experience working in or alongside F&B operations, with an understanding of: service flow, menu cycles, labour considerations, margins, operational feasibility
  • The ability to work confidently within commercial and operational frameworks, designing marketing activity that is achievable and profitable
  • Experience supporting or working within contract catering operations, ideally across multiple sites
  • Excellent stakeholder management skills, with the ability to influence, guide, and bring people together
  • Strong attention to detail and a high standard for both creative work and execution
  • A proactive, positive, can-do attitude with plenty of initiative and resilience

Benefits

  • Personal Development and Training opportunities
  • Life assurance scheme
  • Pension scheme
  • Holiday allowance
  • Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion
  • Eye care
  • A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
  • Family friendly support
  • Regular social events and communication with our leaders
  • A holiday purchase scheme
CH&CO logo

CH&CO

LUV Infinity Group is an exciting UK based umbrella company for a multitude of brands, ranging from nightclubs, bars to restaurants all over the United KingdomLUV Infinity Group has a firm Impression on the UK Nightlife and hospitality industry with our venues bringing thousands of smiles to customers faces every day since 2009; and we only continue to expand and grow today.We pride ourselves on thinking outside of the box, being innovative within our ideas & providing the best quality product across each and every diverse brand that we have created.Focusing at the heart of our business, our people; we believe a successful business begins with the people who operate it & we continually reinvent the wheel when it comes to what makes us good employers – this is what drives us.

Founded in 2009
Bristol, England, GBR
31 employees (4 in marketing)

Traffic Signals

Monthly Visitors
425M
Monthly Google Ads Budget
$18.2M
Traffic Source Mix
Search
39.5%
Direct
31.4%
Referral
5.8%
Social
4%
Paid
5.7%

Headcount Trend

Current headcount: ~31

Marketing Team

Marketing Team Size
3 (10% of company)
Marketing Roles Posted (Last 30 Days)
666