Merchandising and Campaign Manager (12-Month FTC)

Responsibilities

• Own and continually optimise the homepage, landing pages, category hubs, and trip cards to ensure maximum visual impact, intuitive navigation, and smooth user flow.
• Collaborate with the Holidays Product team to ingest curated itineraries and translate them into highly engaging, actionable online assets on the Times Holidays homepage.
• Drive the overarching merchandising strategy to actively hit and exceed quarterly eCommerce revenue targets, conversion metrics, and shared team KPIs.
• Publish curated content into the CMS, ensuring strict compliance with The Times style guide, overseeing tracking URL generation, and maintaining active affiliate link integrity.
• Analyse traffic data, booking insights, and partner activity to compile performance updates, while maintaining financial administration for correct partner billing.
• Partner with internal teams to align on-site merchandising, banners, and promotional landing pages with broader multi-channel travel campaigns executed by the marketing team.

Requirements

• An understanding of the online travel sector, including domestic and international trends, as well as specific categories like cruise, touring, and tailor-made itineraries.
• Proven experience managing marketing campaigns, briefing creative design teams, and optimising consumer-facing communications.
• Strong commercial acumen with experience in revenue tracking, forecasting, and analysing commercial contract metrics.
• Advanced technical proficiency in CMS management (such as WordPress), Google Workspace, and workflow platforms to efficiently oversee digital content publishing.
• Meticulous attention to detail and strong time management, enabling you to effectively spot errors, uphold quality control, and ensure deadlines are met across the team.
• A collaborative and adaptable mindset, allowing you to thrive in a fast-paced trading environment and navigate a flat team structure seamlessly.

Preferred

• If you think you have what it takes but don’t tick every requirement on the list, please do apply. We recognise that considering someone’s potential as well as their experience is a great way to hire. We want to hear from people who have a passion to learn and develop.

Benefits

• Maternity leave up to 18 weeks full basic salary & paternity leave up to 2 weeks
• Wide range of training available, plus full LinkedIn Learning access
• Private medical insurance including coverage for pre-existing conditions
• Discounted gym memberships, free ClassPass at Home, weekly virtual yoga classes
• ‘Bikes for Work’ and ‘Electric Car’ scheme
• Up to 60% discount on Harper Collins books
• Access to exclusive events and competitions with exciting brands such as talkSPORT, Virgin Radio UK & The Times. Weekly virtual panel chats with top journalists and celebrities
• Access to wellbeing benefits such as EAP, physio/massage and counselling
• A generous pension scheme with employer contributions of up to 5%
• 25 days holiday, plus bank holidays and up to 4 volunteering days per year