Membership And Communications Manager

London, UK (Hybrid)

£40K/yr – £45K/yrMid Level3+ years expFull time

Posted 9 days ago

Job Summary

You will own the member strategy and end-to-end engagement program, driving recruitment, renewals, revenue growth, and member experience.

  • Own the membership strategy and engagement program
  • Drive recruitment, renewals, and revenue growth
  • Collaborate across the team to deliver member events, communications, and data-driven improvements

Job Description

Responsibilities

  • Lead delivery of the membership strategy.
  • Develop and implement membership recruitment campaigns.
  • Manage member renewals and retention activity.
  • Identify opportunities to grow membership income and other revenue streams.
  • Monitor membership trends and recommend improvements.
  • Develop member journey and engagement plans.
  • Provide data to support preparation of board papers regarding membership metrics
  • Working with the Membership, Policy & Operations Executive, and the broader team to act as the key operational contacts for members.
  • Utilise member feedback and measure satisfaction to identify service enhancements
  • Oversee production of member communications and updates

Requirements

  • Experience working in a professional working environment for minimum of 3 years
  • Experience in a customer/client facing role requiring strong evidence of relationship building.
  • Experience proactively delivering projects and events
  • Previous line management experience
  • Experience managing multiple priorities and deadlines and evidence of driving projects forward with autonomy.

Preferred

  • Experience working in a membership organisation, trade association or similar environment.
  • Experience managing membership services, customer/client engagement or stakeholder relationships.
  • Experience managing databases or CRM systems.
  • Experience producing reports and analysing data.
  • Experience of membership growth and retention strategies.
  • Knowledge of CRM systems
  • Experience working with boards or committees.
The International Meat Trade Association logo

The International Meat Trade Association

IMTA is a UK trade association, representing predominantly UK companies importing and exporting meat. Our goal is the facilitation of the trade in meat ensuring UK consumer choice, food security and carcass balance through import and export. IMTA provides leading trade expertise on UK trade policy including on customs, tariffs, quotas, rules of origin, WTO, trade agreements, SPS conditions and market access.The International Meat Trade Association represents more than 65 importers, exporters and wholesalers as well as 25 associate members from relevant sectors including shipping, freight forwarding, ports, levy boards and cold storage. IMTA has expertise in international trade and so is well-placed to assist companies in understanding the potential Brexit impacts in relation to trade including tariffs, quotas, veterinary aspects, customs.IMTA engages across UK government to represent its members and provide members with the latest information on policy and legislative changes. IMTA represents the membership at meetings with the European Commission and is an active member of UECBV (European Livestock and Meat Trading Union). IMTA has regular meetings with DEFRA (Department for Environment, Food and Rural Affairs), The RPA (Rural Payments Agency) and The FSA (Food Standards Agency) as well as holding forums, seminars and visits for members.

London, England, GBR
12 employees

Salaries

Posted range

£40K/yr – £45K/yr

Taken straight from the job posting.

Communications median pay in the United Kingdom

£44K/yr

Most pay falls between £33K and £60K. Based on 105 salaries.

See all The International Meat Trade Association salaries

Marketing Team

Marketing Roles Posted (Last 30 Days)
1

Traffic Signals

Monthly Visitors
1.9K
Traffic Source Mix
Search
32%
Direct
26%
Referral
9.2%
Social
7.9%
Paid
11%

Headcount Trend

Current headcount: ~12
The International Meat Trade Association logo

Membership And Communications Manager

The International Meat Trade Association · London, UK · Hybrid