Marketing and Social Media manager at WSH Group | Greater London, Kensington and Chelsea, UK

Marketing and Social Media manager

Greater London, Kensington and Chelsea, UK (On-site)

Salary Not AvailableEntry Level1+ years expFull time

Posted 2 months ago

The other 99% submit and hope. You're about to do something different.

Own and coordinate social campaigns across multiple sites, turning food and hospitality culture into engaging content while using data to iterate.

Own campaign planning, content creation, and publishing across local sites.
Coordinate with site teams and student/partner partnerships to reflect local culture and increase engagement.
Analyze performance to guide future activity and decision making.

Develop and execute digital campaigns to drive awareness, engagement, and sales.
Plan, create, schedule, and publish engaging content for @ualcatering, including copy, graphics, photography, reels, and short-form video content.
Build strong relationships with chefs, baristas, and site teams to ensure campaigns reflect the culture and activity of each site.
Coordinate marketing activity across multiple catering locations while maintaining consistency in tone, branding, and messaging.
Analyse campaign and social media performance, using insights and data to improve future activity and support evidence-based decision making.
Research collaboration opportunities with student communities, societies, and external partners to increase engagement and awareness.
Stay up to date with social media trends, platform updates, and best practices.
Monitor social media channels and respond to comments and messages professionally and in a timely manner.
Attend regular meetings, site visits, and follow-ups with teams and stakeholders, reporting progress to the Marketing Manager.

At least 1 year of experience in a social media or marketing role is preferable.
Passionate about food, hospitality, and social media.
Strong communication and relationship-building skills with a collaborative approach.
Flexible, hands-on, and solutions-focused with a positive “can-do” attitude.
Good understanding of social media platforms, digital marketing, trends, analytics, and audience engagement.
Experience using Adobe Creative Suite, Canva, CapCut, and other editing tools.
Organised, proactive, and comfortable managing multiple projects and deadlines across different sites.
Able to work independently, take ownership of tasks, and deliver at pace.
Creative eye for content creation, copywriting, and digital storytelling.
Strong attention to detail and willingness to take initiative and go the extra mile when needed.
Ideally educated to degree level in marketing, digital media, or a related discipline.