Responsibilities

• You'll provide operational and project support across the Clients & Markets team, helping to ensure activities, processes and projects are delivered efficiently and effectively.
• Supporting senior leaders with operational and administrative activities
• Preparing agendas, presentations, reports and meeting materials
• Coordinating actions arising from meetings and tracking progress against agreed outcomes
• Maintaining project plans, activity trackers, dashboards and management reporting
• Supporting strategic projects through stakeholder coordination, communications and reporting
• Assisting with the administration and continuous improvement of Monday.com and other operational systems
• Supporting governance processes, compliance requirements and operational controls
• Maintaining accurate documentation, operating procedures and guidance materials
• Coordinating team meetings, workshops, training sessions and knowledge-sharing activities

Requirements

• Experience in an operational support, project coordination, business support, team coordination or administration role
• Excellent organisation and planning skills, with the ability to manage multiple priorities effectively
• Strong attention to detail and commitment to delivering high-quality work
• Excellent communication and relationship-building skills
• A proactive, solutions-focused and collaborative approach
• Confidence working independently and using initiative
• Strong Microsoft 365 skills, including PowerPoint, Excel and Teams
• Experience maintaining reports, dashboards, trackers or management information
• Experience preparing presentations, documentation or stakeholder communications
• Confidence using technology platforms and adapting to new systems