Responsibilities

• Shape Commercial Capability StrategyPartner with senior leaders to identify current and future capability needs across the commercial organisation. Develop and deliver focused capability plans that align with strategic priorities, ensuring investment is directed towards initiatives that create the greatest business impact.
• Drive Marketing & Digital ExcellenceDesign and deliver programmes that strengthen marketing capability, customer engagement and omnichannel excellence. Champion the adoption of digital tools, data-driven decision making and innovative approaches, including the responsible use of AI, to enable more effective commercial execution.
• Enable Launch ExcellenceWork closely with launch teams and key stakeholders to embed capability development into launch planning and readiness activities. Create practical frameworks, tools and learning solutions that support successful and scalable launch execution.
• Support Salesforce Adoption & TransformationHelp colleagues build confidence and capability in new technologies and systems, including Salesforce. Develop role-specific learning pathways that support readiness, adoption and long-term effectiveness.
• Create Exceptional Onboarding ExperiencesDesign and deliver engaging onboarding programmes for new commercial employees, helping them quickly understand AstraZeneca’s culture, tools, processes and expectations while accelerating their contribution to the business.
• Collaborate Across Commercial OperationsPartner with Commercial Effectiveness, Digital, Sales Effectiveness and Launch teams to deliver integrated solutions that connect capability development with business priorities, ensuring a seamless employee experience and measurable outcomes.
• Measure Impact & Continuously ImproveUse insights, performance data and stakeholder feedback to evaluate programme effectiveness and identify opportunities for enhancement. Ensure learning translates into meaningful behavioural change and business results.

Requirements

• Experience in marketing, commercial excellence, capability development, learning & development or a related commercial function
• Demonstrated ability to design and deliver impactful capability or transformation programmes
• Strong stakeholder engagement and influencing skills, with experience working across complex, matrix organisations
• Ability to translate business priorities into practical and scalable solutions
• Excellent communication, facilitation and project management skills
• Passion for enabling people and organisations to perform at their best

Preferred

• Experience within the pharmaceutical, healthcare or life sciences industry
• Knowledge of brand strategy, commercial planning and customer engagement
• Experience with digital marketing, omnichannel engagement and customer experience initiatives
• Salesforce or CRM implementation and adoption experience
• Understanding of AI-enabled learning or modern capability-building approaches
• Learning, facilitation, coaching or capability-related qualifications
• Experience supporting product launches or large-scale business transformation programmes