Marketing & Customer Service Coordinator

UK (On-site)

£32K/yr – £34K/yrMid Level3+ years expPart time

Posted 3 hrs ago

Job Summary

Owns marketing content, campaigns, and CRM-driven client support while coordinating events and cross-functional collaboration.

  • Manages marketing content and campaigns
  • Oversees website/commerce updates and social media
  • Maintains CRM records and client communications

Job Description

Responsibilities

  • Marketing (40%)
  • - Create graphics for newsletters, websites and social media (Canva/Adobe)
  • - Prepare and send email newsletters from our marketing calendar
  • - Update our WordPress and Shopify websites with portfolio projects, news, products and prices
  • - Plan, schedule and publish social media content, monitor responses and report on results
  • - Research and provide information to our PR consultant
  • - Keep marketing contact lists and image files organised
  • - Help organise events, castings and photoshoots
  • Customer service & sales support (40%)
  • - Be the first point of contact for business clients by phone and email

Requirements

  • - At least 3 years’ hands-on experience in marketing or e-commerce, plus customer-facing or admin work (placement years count)
  • - A degree in Fashion Marketing, Marketing, Fashion Business or a related subject
  • - Good graphic design and image preparation skills in Canva or Adobe
  • - Excellent written and spoken English, with strong copywriting and proofreading
  • - Experience with email marketing platforms, business social media, and WordPress and/or Shopify
  • - Confidence with spreadsheets and accurate record-keeping
  • - Openness to using AI tools in your work

Preferred

  • experience in B2B marketing or customer service
  • a background in fashion, textiles, design or luxury hospitality
  • familiarity with CRM/ERP systems
  • experience working in a small business

Benefits

  • - 28 days’ holiday including bank holidays
  • - Two outfits a year from our collection
  • - A pleasant office in Kew Gardens
  • - Interesting international clients and a varied, hands-on role
  • - Training in our products, systems and processes
  • - A well-organised, digitally led business where you’ll work closely with experienced professionals
Fashionizer Couture Uniforms logo

Fashionizer Couture Uniforms

3.2 Glassdoor

Exceptional uniform design. Unforgettable first impressions.Established in 1993, Fashionizer Couture Uniforms brings over 30 years of expertise in designing award-winning, bespoke uniforms for the world’s most prestigious luxury hotels, resorts, restaurants, retail brands, and corporate service providers. Renowned for our creative vision, attention to detail, and commitment to quality, we are market leaders in crafting custom uniform concepts that elevate brand identity and enhance the overall guest experience.. At Fashionizer, our mission is to deliver exceptional uniform solutions through iconic, design-led concepts, superior quality fabrics, and a seamless end-to-end service. Our work is defined by a deep understanding of hospitality environments, combined with design expertise and operational insight. From concept development to final delivery, we offer a fully integrated service that combines creativity with commercial awareness. Our uniforms are designed not only to elevate brand presentation, but also to support team performance, comfort, and confidence. We are proud to collaborate with visionary clients such as:• Belmond Hotels & Trains• The Ritz London• The Ned HotelsCartier NY • The Merrion Hotel, Dublin• Treehouse Hotel, Manchester• Riverside Luxury Cruises• Seaside Collection, Gran Canaria From heritage icons to bold new hospitality concepts, Fashionizer is proud to be the uniform partner of choice for luxury brands worldwide. "Working with Debbie and the Fashionizer team was a game-changer for Treehouse Hotel Manchester. They didn’t just design uniforms—they brought our brand vision to life. Every detail, from the fabric to the fit, perfectly reflects our aesthetic and values. " - Tim Reynolds, General Manager, Treehouse Hotel, Manchester “Thank you for this great work, so nice to have a benchmark to inspire our teams worldwide” - Yves Dewaegenaere, Global Brand Director LVMH I Belmond

Founded in 1993
Kew, Kew Gardens, Richmond, England, GBR
11 employees (7 in marketing)
1% recommend to a friend
1% CEO approval

Salaries

Posted range

£32K/yr – £34K/yr

Taken straight from the job posting.

See all Fashionizer Couture Uniforms salaries

Marketing Team

Marketing Team Size
2 (18% of company)
Marketing Roles Posted (Last 30 Days)
1

Traffic Signals

Monthly Visitors
1.3K
Monthly Google Ads Budget
$122
Traffic Source Mix
Search
39.5%
Direct
30.3%
Referral
7.6%
Social
5.7%
Paid
9.4%

Headcount Trend

Current headcount: ~11
Fashionizer Couture Uniforms logo

Marketing & Customer Service Coordinator

Fashionizer Couture Uniforms · UK · On-site