Marketing & Communications Officer

Responsibilities

• Creating engaging content for social media, newsletters, the website and promotional materials.
• Managing social media channels and increasing online engagement.
• Designing digital and printed marketing materials using Canva or similar tools.
• Promoting projects, events, campaigns and success stories through graphics, videos, photography and case studies.
• Updating website news, events and project pages, improving search visibility and monitoring Eventbrite listings and bookings.
• Providing design and content support for the Annual Impact Report and responding to routine communications enquiries.
• Tracking social media, website and campaign performance, producing simple monthly reports and recommendations.

Requirements

• A qualification in digital marketing, communications, or a related field, or equivalent professional experience.
• Experience managing social media and digital marketing campaigns.
• Experience updating website content using WordPress, Odoo or similar platforms.
• Strong content creation and design skills using Canva or equivalent tools.
• Excellent written and verbal communication skills.
• Good organisational skills, with the ability to work independently and manage multiple priorities.
• Knowledge of GDPR, including consent for photographs and case studies, and a commitment to equality, diversity and inclusion.

Preferred

• Experience in the charity, community or voluntary sector, familiarity with Adobe Creative Suite, Mailchimp, Google Analytics or CRM systems, photography and video skills, and the ability to communicate in a community language alongside English would also be valuable.