Marketing Coordinator

Responsibilities

• Campaigns and local execution
• Coordinate the delivery of seasonal campaigns, in-museum promotions, events and activations.
• Track timelines, briefs, artwork, approvals, production and installation so each activity is ready when needed.
• Support content creation, filming, influencer visits, partnerships and PR opportunities at the museum.
• Check that campaign information is accurate across museum signage, listings and other visitor touchpoints.
• Follow the London market, visitor trends, local events and competing attractions, and bring relevant opportunities to the Marketing Director.
• Maintain campaign trackers and prepare clear, regular updates on activity, deadlines, results and next steps.
• Gather information from ticketing, campaign and museum teams to support marketing performance reporting.
• Brief the operations team on upcoming campaigns, offers, partner visits and activations, including what visitors have been promised and what needs to happen on site.
• Follow up across teams and suppliers to resolve gaps before they affect delivery.

Requirements

• Experience coordinating marketing activity, ideally in an attraction, entertainment venue, hospitality business, cultural venue or other consumer-facing environment.
• Strong organisation, accuracy and follow-through across several projects at once.
• Confidence working with operations colleagues, agencies, creators and suppliers.
• The ability to turn a brief into a clear action plan and keep people informed as it progresses.
• Comfort working with spreadsheets, reports, invoices and shared filing systems.
• Good judgement, initiative and an interest in what motivates people to visit London attractions.
• Clear written and spoken English and a practical approach to solving problems.
• Experience: Agency coordination: 1 year (required)
• Experience: Budgeting: 1 year (required)
• Do you live within commuatable distance from Knightsbridge, London? (application question)

Benefits

• Casual dress