Responsibilities

• This is an exciting opportunity to work within the Group Customer and Communications community. You’ll be creating and updating marketing materials across two brands Nationwide and The Mortgage Works, for our Intermediary and Landlord audiences.
• You’ll be a brand champion, protecting and enhancing our brands. You’ll always have the customer in mind when creating our marketing assets and, you’ll aim to drive a cycle of continuous improvement with everything you do. You’ll look at each task with fresh eyes and seek to understand how you can improve things, whether that’s digitising them, adding clarity through copy, or redesigning them.
• This is a 6-month Fixed Term Contract opportunity.
• You will work across two brands; Nationwide and The Mortgage Works in the Intermediary & Landlord team – a team of 16 who define, create and execute end-to-end marketing activity.
• In this role, you’ll create and edit the suite of marketing assets our intermediaries and landlords use when placing and managing mortgages with us. It’s a hands-on role, using design tools such as Adobe InDesign and PowerPoint to update artwork files, mortgage literature and marketing assets so they reflect the latest business updates, customer journeys and promote campaign and proposition activity.
• You’ll manage assets through sign-off, with responsibility for accuracy, and key stakeholder engagement throughout.
• You’ll work confidently with key stakeholders, using your judgement to evolve and shape the evolution of assets and keep activity moving at pace.
• We’re an end-to-end team and work closely to ensure consistency and accuracy across all activity. As such you’ll be expected to work across the team to shape positive outcomes. You’ll work with the team to shape campaign and proposition activations, proactively sharing ideas and being part of our wider team’s success.

Requirements

• Working knowledge of Adobe InDesign and PowerPoint, or the ability to transfer skills from comparable design platforms
• Experience or demonstrable interest in understanding how your work fits into delivering a superb customer journey
• Experience in developing assets from design to copy that support good customer outcomes.
• An ability to work across a large organisation and cross-function to ensure your actions are understood and executed beyond your immediate remit (e.g. product teams, intermediary relationships, customer communication teams, etc.)
• Excellent communication skills and attention to detail
• Experience or understanding of working in a large marketing function, and ability to work with ambiguity, manage multiple priorities and deliver to tight timescales
• An organised and proactive approach, with the ability to thrive in a fast-paced environment
• Confidence working autonomously, while knowing when to involve others to keep work moving forward

Benefits

• 25 days holiday, pro rata
• Private medical insurance
• A highly competitive pension to help you build a strong foundation for retirement
• Access to an annual performance-related bonus
• Training and development to help you progress your career
• A great selection of additional benefits through our salary sacrifice scheme
• Life assurance to provide peace of mind for you and your loved ones in the event of your death
• Wellhub – access to a range of free and paid options for health and wellness
• Up to 2 days of paid volunteering a year
• Banking – but fairer, more rewarding, and for the good of society