Marketing & Communications Officer

North Yorkshire, UK (Hybrid)

£14K/yr – £28K/yrMid Level3+ years expPart time

Posted 2 months ago

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Job Summary

Own a multi-channel marketing and communications program that raises awareness for unpaid carers, drives engagement across digital and print, and showcases the charity’s impact through stories, campaigns, and internal communications.

  • Own content and campaign execution across websites, social, and promotional materials to build awareness and trust among carers and supporters.
  • Drive brand consistency and materials production while monitoring performance, reporting, and audience engagement to inform iterative improvements.
  • Coordinate campaigns for services, events, fundraising, and volunteer recruitment, with a focus on audience stories and impact validation.

Job Description

Responsibilities

  • Develop and deliver engaging marketing and communications activity across digital and print channels
  • Manage and update website content to ensure information is accurate, accessible and engaging
  • Create high-quality content for social media, campaigns, press releases and promotional materials
  • Support the promotion of services, events, fundraising activities and campaigns
  • Help increase awareness and understanding of unpaid carers and the support available through Carers’ Resource
  • Manage and grow social media channels, monitoring engagement and performance
  • Support internal communications and staff engagement activities
  • Produce marketing materials including leaflets, posters, presentations and impact stories
  • Gather and share case studies, testimonials and stories demonstrating the charity’s impact
  • Monitor marketing performance and provide reports on communications activity and engagement

Requirements

  • At least 3 years experience in a marketing/ communications role including creating digital content and campaigns
  • Excellent written and verbal communication skills
  • Experience managing social media platforms and creating engaging content
  • Strong IT and digital skills including website content management systems and Microsoft Office
  • Ability to write for a range of audiences and communication channels
  • Experience producing marketing materials and promotional content
  • Good organisational skills with the ability to manage multiple priorities and meet deadlines
  • Creative, proactive and able to work independently
  • Strong attention to detail
  • Commitment to the values and aims of Carers’ Resource
  • Location flexibility (Bradford, Harrogate, Craven)

Preferred

  • Experience working in the charity, health or social care sector
  • Knowledge of digital marketing tools, analytics and email marketing platforms
  • Graphic design or video editing skills
  • Experience working with media and public relations
  • Understanding of issues affecting unpaid carers and vulnerable communities

Benefits

  • Flexible and hybrid working opportunities
  • Supportive and friendly working environment
  • Training and professional development opportunities
  • Generous annual leave entitlement
  • Pension scheme
  • Opportunity to make a meaningful difference to unpaid carers and local communities
Carers' Resource logo

Carers' Resource

Carers’ Resource gives information, advice and support to carers, to the people they care for and to professionals who work with them. We are an independent, award-winning Yorkshire charity which is open to everyone, offering emotional and practical help to enable carers to cope.We specialise in helping carers and vulnerable people.We believe carers and vulnerable people alike need care themselves.We exist to work with and for carers and vulnerable people:- promoting awareness of their needs- providing information, advice and support to them and to those who work with them- supporting other organisations, statutory and independent in their work with them We are committed to:- Delivering and improving services for carers and vulnerable people, providing information, advice, representation and advocacy as well as other services appropriate to their needs.- Working in partnership with commissioners, service providers, carers and vulnerable people to bring about improvements.- Maintaining and developing a sound and effective organisation.- Developing a social enterprise to secure our future.

Founded in 1995
Harrogate, England, GBR
60 employees (1 in marketing)

Traffic Signals

Monthly Visitors
5.6K
Traffic Source Mix
Search
27.8%
Direct
54.7%
Referral
9.4%
Social
3.9%
Paid
1%

Headcount Trend

Current headcount: ~60

Marketing Team

Marketing Team Size
1 (2% of company)