Marketing and Communications Officer

Responsibilities

• Support and enhance the delivery of internal communications for a community of more than 3,000 staff and 17,000 students, creating clear, effective communications, campaigns and projects, with a particular focus on the One Aston intranet and student portal.
• Use CRM and CMS systems such as Dynamics 365, Mailchimp and Sharepoint to develop content for a range of digital channels including emails, newsletters and intranet pages.
• Support communication campaigns for university initiatives and events, and use data analytical experience to assist in monitoring and reporting on the effectiveness of communication activities.
• Deliver communications that support strategic goals, change management and engagement.
• Support crisis or urgent communications when required.

Requirements

• Proven experience in managing communications across multiple digital channels with a number of stakeholders
• Talent for creating and editing content for diverse audiences
• Strong written and verbal communication skills
• Keen eye for detail
• Ability to manage multiple projects simultaneously
• Collaborative approach to working across departments
• Experience with CRM and CMS systems such as Dynamics 365, Mailchimp and Sharepoint (as per description)
• Subject to satisfactory basic DBS check

Preferred

• Experience of working in higher education would be advantageous too.

Benefits

• Aston University may be able to sponsor the successful candidate if they are eligible for one of the salary discount options.
• A generous annual leave scheme with 30 days bookable leave and a further 13 days bank holiday and University Closure days.
• Everyday discounts to a number of activities and retailers.
• Great family friendly policies.
• On site gym and pool with discounted staff membership available
• Guidance on AI-Assisted Applications