Marketing and Commercial Director

Responsibilities

• Provide strategic leadership and hold School-wide accountability for the direction and performance of marketing, brand, student recruitment, digital engagement and customer experience.
• Advise the Dean and senior leaders on growth opportunities, portfolio performance, investment priorities and commercial risk.
• Lead a multidisciplinary team, driving innovation in digital marketing, CRM, automation and AI-enabled customer engagement while embedding a data-driven, customer-centred culture across the School.

Requirements

• Significant experience leading integrated marketing and commercial functions within complex organisations.
• A proven track record of enhancing brand reputation, customer engagement and commercial performance.
• Strong strategic and commercial judgement, underpinned by data and insight.
• Experience influencing senior stakeholders and leading through collaboration rather than direct authority.
• Expertise in digital transformation, including CRM, marketing automation and AI-enabled marketing.
• A passion for developing high-performing teams and building strategic partnerships.

Preferred

• Experience within a globally focused, reputation-led environment; experience in higher education, business education or international recruitment markets would be advantageous.

Benefits

• Generous holiday allowance
• Defined benefits pension schemes
• Flexible working options
• Family-friendly initiatives
• Career development opportunities
• Support for health and mental wellbeing
• Discounts on shopping
• Tax-efficient bicycle and charity-giving schemes