Marketing Automation Manager

Marlow, Windsor and Maidenhead, UK (Hybrid)

Salary Not AvailableMid Level

Posted 11 days ago

Job Summary

Own and optimise marketing automation using Adobe Marketo Engage, oversee integrations with CRM systems, and build reporting to quantify impact across campaigns, pipelines and ROI while aligning with Marketing, Sales and Operations teams.

  • Lead automation governance and campaign operations
  • Drive measurement, audience strategy and platform capability improvements

Job Description

Responsibilities

  • Build, manage and optimise campaigns, nurture journeys, automated workflows and behavioural communications in Adobe Marketo Engage.
  • Own Marketo administration, governance, programme structures, lead scoring, lifecycle models, forms, landing pages and operational processes.
  • Develop reporting and dashboards to measure campaign performance, engagement, pipeline contribution and ROI.
  • Monitor Marketo and Microsoft Dynamics 365 integrations, working with CRM and technical teams to resolve data and system issues.
  • Partner with Marketing, Sales and Operations teams, providing guidance on automation, audience strategy, measurement and platform capabilities.
  • Identify opportunities to improve automation, efficiency and campaign performance while supporting the ongoing development of marketing operations.

Requirements

  • Extensive hands-on experience administering Adobe Marketo Engage and strong knowledge of its core functionality.
  • Proven experience building automated nurture and demand generation programmes, with strong knowledge of lead management, lifecycle and scoring.
  • Experience working with CRM platforms, particularly Microsoft Dynamics 365, and integrated marketing technology ecosystems.
  • Strong analytical skills with experience in campaign, pipeline and ROI reporting; Power BI experience is desirable.
  • Excellent communication and stakeholder management skills, with the ability to work effectively across Marketing, Sales and Operations.
  • Highly organised, detail-oriented and proactive, with strong problem-solving skills and the ability to work autonomously.

Preferred

  • B2B technology experience and Marketo certification are desirable.
  • Power BI experience is desirable.

Benefits

  • Hybrid working - 3 days in the office and 2 days working from home
  • Working flexible hours - flexing the times you start and finish during the day
  • Flexibility around school pick up and drop offs
  • Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.
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Softcat

4.2 Glassdoor

Softcat is a leading provider of IT infrastructure to corporate and public sectors.Over the last 30 years, we’ve built a vibrantly successful, industry-leading business with an unwavering dedication to transformative solutions and customer excellence. We’re certified by Great Place to Work in the UK and Ireland, and ranked 5th in the Super Large category in 2024.We’re headquartered in Marlow (UK) and are proud to have offices across the globe. You can also find us in London, Bristol, Birmingham, Leeds, Manchester, Newcastle, South Coast, Glasgow, Dublin, Singapore and Arlington (USA).Find out more about us at softcat.com, or visit our careers site at softcat.com/careers.

Founded in 1993
Marlow, England, GBR
3.1K employees
82% recommend to a friend
96% CEO approval

Marketing Team

Marketing Roles Posted (Last 30 Days)
3

Traffic Signals

Monthly Visitors
105.5K
Monthly Google Ads Budget
$9K
Traffic Source Mix
Search
34.9%
Direct
50.8%
Referral
9.7%
Social
3.5%
Paid
1%

Headcount Trend

Current headcount: ~3.1K

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Marketing Automation Manager

Softcat · Marlow, Windsor and Maidenhead, UK · Hybrid